Host - Hostess

The Host - Hostess performs meal preparation and delivery of meal trays to include building positive customer satisfaction. Other related duties as assigned.

General Functions:

• Promotes customer service and building rapport with patients/nursing staff.
• Assembles patient trays.
• Assist patients with meal selections.
• Delivers trays and snacks to patients.
• Communicates patient needs to diet office.
• Remains aware of specialized diets
• Chops, slices, peels food items for special order foods
• Assures patient trays are accurate and assembled to meet temperature and appearance standards.
• Maintains host carts with properly labeling/dating/rotating patient food items.
• Assures all foods are correctly label/dated/rotated when handled and put away.
• Transports carts to and from different units
• Transport of food to other areas as needed.
• Operates, cleans, sanitizes dishes and necessary equipment.
• Sweeps/mops areas of the department
• Stocks and cleans nourishment rooms/refrigerators as assigned.
• Adheres to all local, state, and federal regulations.
• Utilizes resources efficiently and effectively.
• Maintains safe environment.
• Addresses patient population-specific needs
• Participates in Performance Improvement activities.

MINIMUM EDUCATION: High School Graduate or equivalent

MINIMUM EXPERIENCE: 1 year’s food and/or customer service experience

CERTIFICATIONS/LICENSURE: ANSI Accredited Texas Food Handler or ANSI Accredited Food Manager course or Certified Food Manager from the San Antonio Metropolitan Health District