Intune Transformation Lead - Global Bank

Job Description

Intune Transformation Lead - Global Bank

Role Overview

We are seeking an experienced Intune Transformation Lead to drive the strategic transformation of end-user computing through the

delivery of a modern, secure, and cloud-managed workplace platform. This role

will lead the bank's migration from traditional desktop management technologies

to a fully modern management model leveraging Microsoft Intune, Entra ID,

Windows Autopilot, and the broader Microsoft 365 ecosystem.

The successful candidate will combine deep technical subject

matter expertise with strong programme leadership skills, operating across

global teams to define strategy, drive execution, and deliver measurable

business outcomes. The role requires close collaboration with Infrastructure,

Security, Architecture, Operations, Risk, and Business Technology teams to

establish a next-generation desktop management capability at enterprise scale.

Key Responsibilities

Transformation Leadership

• Define

  and own the enterprise roadmap for Modern Management across the global

  desktop estate.

• Lead

  large-scale transformation programme focused on replacing legacy endpoint

  management solutions with cloud-native management capabilities.

• Develop

  business cases, transformation strategies, target operating models, and

  migration plans.

• Drive

  stakeholder alignment across Infrastructure, Security, Risk, Compliance,

  Architecture, and Business leadership teams.

• Ensure

  successful delivery against programme milestones, budgets, risks, and

  business outcomes.

Modern Workplace & Endpoint Management SME

• Act

  as the bank's technical authority for Microsoft Intune and Modern

  Management technologies for desktop. This should include all types of

  desktop both physical and virtual.

• Support

  engineering teams to define standards for

• Device

  provisioning and lifecycle management

• Windows

  Autopilot

• Co-management

  and cloud attach strategies

• Application

  deployment and packaging

• Configuration

  management

• Endpoint

  security and compliance

• Update

  and patch management

• Provide

  expert guidance on Intune architecture, scalability, resilience, and

  operational readiness.

Programme Delivery

• Lead

  cross-functional global delivery teams operating across multiple regions

  and business units.

• Establish

  programme governance, reporting, RAID management, and executive

  communications.

• Manage

  vendor and partner relationships supporting transformation activities.

• Ensure

  dependencies across infrastructure, identity, networking, security, and

  workplace technology teams are effectively coordinated.

• Drive

  adoption, change management, and operational handover activities.

Security & Risk Management

• Ensure

  all endpoint management solutions align with banking regulatory

  requirements and security policies.

• Work

  closely with Cyber Security teams to implement Zero Trust principles.

• Embed

  security controls through device compliance, conditional access, endpoint

  protection, and privileged access management.

• Support

  audit, risk, and regulatory reviews relating to workplace technology

  platforms.

Service Excellence

• Establish

  operational standards and service metrics for modern management services.

• Drive

  continuous improvement of desktop engineering processes and tooling.

• Develop

  KPI and reporting frameworks to measure transformation success, adoption,

  compliance, and user experience.

• Support

  transition into BAU operations and service ownership models.

Required Experience

• Significant

  experience leading enterprise endpoint management transformations within

  large, complex organisations.

• Proven

  track record delivering global workplace transformation programmes

  involving 20,000+ endpoints.

• Deep

  expertise in Microsoft Intune and modern endpoint management technologies.

• Experience

  migrating from legacy management platforms such as:

• Microsoft

  Configuration Manager (SCCM/MECM)

• Group

  Policy

• Traditional

  imaging solutions

• Third-party

  endpoint management platforms

• Experience

  operating within highly regulated environments such as Banking, Financial

  Services, Insurance, or Government.

• Strong

  stakeholder management skills, with experience presenting to executive

  leadership and architecture governance forums.

• Demonstrable

  experience managing large-scale technology programmes with multiple

  workstreams and delivery teams.

Technical Skills

Essential

• Microsoft

  Intune

• Microsoft

  Entra ID (Azure AD)

• Windows

  Autopilot

• Microsoft

  Defender for Endpoint

• Conditional

  Access

• Endpoint

  Security Policies

• Windows

  Update for Business

• Configuration

  Profiles

• Compliance

  Policies

• Application

  Packaging and Deployment

• Microsoft

  365 Endpoint Management

• PowerShell

  Automation

• Zero

  Trust Architecture

Desirable

• macOS

  Management via Intune

• Mobile

  Device Management (iOS/Android)

• Azure

  Virtual Desktop

• Windows

  365

• Microsoft

  Defender Suite

• Endpoint

  Analytics

• ServiceNow

  Integration

• Workspace

  ONE or MobileIron migration experience

• Enterprise

  Architecture methodologies

Leadership Competencies

• Strategic

  thinker with the ability to translate business objectives into technology

  outcomes.

• Influential

  leader capable of driving change across large, matrix organisations.

• Strong

  programme and portfolio management capability.

• Excellent

  executive communication and stakeholder engagement skills.

• Ability

  to balance technical depth with commercial and operational considerations.

• Proven

  ability to lead geographically distributed teams and third-party

  suppliers.

Success Measures

The Intune Transformation Lead will be measured on:

• Successful

  delivery of the Modern Management transformation roadmap.

• Reduction

  of legacy desktop management dependencies.

• Increased

  adoption of cloud-managed devices.

• Improvement

  in endpoint compliance and security posture.

• Delivery

  of programme milestones within agreed timelines and budgets.

• Enhanced

  employee experience through simplified device provisioning and management.

• Achievement

  of operational readiness and sustainable service ownership models.

Candidate Profile

An exceptional candidate will be recognised as both a technical

authority in endpoint modern management and a strategic transformation

leader, capable of shaping and delivering a global programme that

modernises workplace technology, strengthens security, and enables a

cloud-first operating model across the bank.