Academic Success Coach I

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Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

PURPOSE

The Academic Success Coach I, under supervision of the Academic Coaching Program Coordinator, addresses individual academic, financial, career, and social issues that affect the success of undergraduate students who are conditionally admitted to the University, as well as students who fall below good academic standing. The Academic Success Coach I connects students to resources that will assist in their success, monitors student progress, maintains records for their assigned caseload, and contributes to the overall efforts of the Academic Coaching Program.

RESPONSIBILITIES

Student Support: 55%

• Provide scholastic direction and advice to students in individual and group formats.

• Maintain individual caseload of students.

• Meet and follow up with students regarding general scholastic questions, concerns, and needs.

• Refer students to University resources to assist with time management, test preparation, study skills, and additional supplemental academic support services.

• Foster retention and identified groups of students through activities such as academic coaching, mentoring of student academic progress to include midterm and final grades, and other support programs.

Program Support : 20%

• Assist with implementation of projects to achieve specific, academic objectives or outcomes.

• Respond to inquires from students and interpret university and college policies and procedures.

• Participate in program, unit, and campus-wide events (orientations, workshops, fairs) to advance the work of the Academic Coaching Program.

Records Management: 20%

• Engage in related academic activities including, but not limited to, maintaining records, administering and interpreting student assessment inventories, making referrals, and managing student progress reports.

• Maintain records of student contracts and achievements.

Other Duties: 5%

• Collaborate with university staff.

• Participate in student recruitment and student engagement efforts.

• Perform other duties as assigned.

QUALIFICATIONS

• Bachelor’s degree.

• Experience with at-risk populations, conditionally admitted students, and/or students on university scholastic probation.

• Intermediate skills in Microsoft Office Suite.

• Strong verbal and written communication skills.

• Ability to occasionally work evenings and weekends to support student success programming and university events.

• Familiarity with student information systems, including Navigate, Banner, DegreeWorks, and Argos.

PREFERRED QUALIFICATIONS

• Master’s degree.

• At least three (3) years’ experience with at-risk populations, academic support, and students on university scholastic probation.

• Experience working in higher education.

SALARY: Up to $18.79 Hourly ($39,083.20 Annual, Approximately)

NOTE: Employment may be impacted by the Presidential proclamation issued on September 19, 2025 and the moratorium issued by Texas Governor Abbott on January 27, 2026.

BENEFITS (rules, policies, eligibility apply)

From our generousbenefits packageand professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.

INSURANCE:

• Medical

  • $0 - $30 per month for Employee Only coverage after university contribution ($920 value).

  • Up to 83% of premium covered by the university:

    • Employee and Spouse

    • Employee and Children

    • Employee and Family coverage

• Dental & Vision

• Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account

DUAL CAREER PARTNER PROGRAM

ON-CAMPUS WELLNESS OPPORTUNITIES

Work Life Solutions:

• Counseling, Work Life Assistance, Financial Resources, and Legal Resources

Tuition Benefits:

• Public Loan Forgiveness

• Book scholarships

• 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).

Retirement :

• Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)

• Voluntary Tax Deferred Account/Deferred Compensation Plan

Time Off :

• 8+ hours of vacation paid time off every month.

• 8 hours of sick leave time off every month.

• 8 hours of paid time off for Birthday leave.

• 12-15 paid holidays each year.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.