Analyst App Developer

Boardwalk is hiring an Analyst App Developer to support administration, configuration, governance, and support of enterprise platforms. The role also helps design, develop, test, deploy, and support business, AI, automation, and integration solutions.

Responsibilities

• Assist with administration, configuration, governance, and support of assigned enterprise platforms, which may include ITSM, Jira, SharePoint, Teams, Copilot, Azure, Contract Lifecycle Management, Power Platform, Purview, and other enterprise applications
• Assist in the design, development, testing, deployment and support of solutions that meet business requirements using a variety of technologies
• Create, configure, test, and support AI and automation solutions including but not limited to Microsoft Copilot Studio and Azure AI Foundry
• Develop integrations between enterprise platforms utilizing RESTful web services and APIs
• Create process models, specifications, diagrams, technical documentation, deployment procedures, and support knowledge articles
• Design and execute test plans and test cases, document results, resolve defects, and verify that applications function as specified
• Escalate support and project issues to senior team members or IT management as they arise

Skills

• 3-5 years of hands-on experience developing and supporting enterprise, web, cloud, or Microsoft 365 applications
• Understanding of software development lifecycle practices, application testing, deployment, change management, and production support
• Ability to develop and interpret technical documentation and create support or end-user procedures
• Experience troubleshooting application issues, code and integrations using logging, debugging, and issue-resolution methods
• Experience with one or more Microsoft development platforms or services, such as Azure Functions, Azure App Services, Azure Logic Apps, Microsoft Graph, Power Apps, Power Automate, or Copilot Studio
• Experience using source control and collaborative development practices, preferably with GitHub
• Ability to learn and apply new technologies, systems, and platform capabilities to support evolving business needs
• Strong customer service skills with the ability to effectively communicate and collaborate with technical and non-technical stakeholders
• Ability to prioritize and manage multiple assignments while adapting to changing business needs, regulatory requirements, and operational demands
• Strong written, verbal, interpersonal, and presentation skills
• An equivalent combination of relevant education and application development experience may be considered
• Working technical knowledge of JavaScript, TypeScript, PowerShell modules that support Microsoft applications (PNP, Teams, Graph, Purview), C#, and Python
• Experience developing custom SharePoint Online solutions using SharePoint Framework (SPFx), preferably with React and using common libraries such as pnp.js
• Experience with Azure AI Foundry, Azure AI services, Microsoft Copilot Studio, and other AI platforms
• Familiarity with the energy industry and applicable data privacy, security, or industry-specific regulatory requirements
• College or university degree in computer science, information systems, software engineering, computer engineering, or a related field of study preferred

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