Quality & Process Improvement Intern

• Conduct routine quality inspections across frame manufacturing, sewing, upholstery and final assembly.
• Monitor product defects, rework, rejections and customer returns, identifying recurring quality issues.
• Assist with root cause analysis and implementation of corrective and preventive actions.
• Assist in monitoring compliance with product specifications, customer requirements and packaging standards.
• Assist with process assessments to identify bottlenecks, inefficiencies and improvement opportunities.
• Support continuous improvement initiatives aimed at increasing productivity, reducing waste and improving manufacturing efficiency.
• Collect, analyse and report production and quality performance data.
• Support the development, review and updating of Standard Operating Procedures (SOPs), work instructions and quality standards.
• Assist with routine process audits to assess adherence to established manufacturing procedures.
• Support operator training activities and assist with the implementation of revised manufacturing processes.
• Participate in quality improvement and process optimisation projects.

Qualifications and Experience:

• National Diploma or Bachelor's degree in Industrial Engineering, Mechanical Engineering, Production Management, Quality Management or a related field.
• Basic understanding of manufacturing processes and quality management principles.
• Knowledge of Lean Manufacturing and continuous improvement principles will be advantageous.

Skills:

• Good analytical, problem-solving and communication skills.
• Computer literacy, particularly Microsoft Excel.
• Ability to work independently and engage effectively with production teams.
• Strong attention to detail.
• Analytical and solution-oriented.
• Practical, hands-on approach to problem-solving.
• Good communication and interpersonal skills.
• Self-motivated with a willingness to learn.
• Comfortable working on the factory floor.

Behaviours:

• Achieving Results - Is ‘results’ driven and achieves success by proactively tackling challenges

• Adhering to Standards - Ensures quality and compliance in the delivery of their work

• Continual Improvement - Actively seeks opportunities to continually improve processes

• Decision Making - Analyses complex situations to ensure effective and timely choices

• Leading Others - Inspires and guides others to achieve collective goals

• Planning & Organising - Uses a structured approach to effectively manage tasks

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.