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Account Installation Senior Representative

The Cigna Group • Pharmacies • Health Insurance & Benefits • 24 days ago
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Salary
≈ $11k – $26k per year (Estimated)
Location
In office (Bengaluru)
Seniority
Senior
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 23, 2026. First seen by Alion on Sep 29, 2026. The Cigna Group scores A on the Alion truth index.

Overview
Company
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The Cigna Group

The Cigna Group is an American health services company whose insurance roots go back to 1792 and whose modern form dates from the 1982 merger that created Cigna. Its business is now dominated by Evernorth, the health services arm containing the pharmacy benefit manager Express Scripts, specialty pharmacy, care delivery and behavioural health, while Cigna Healthcare sells commercial medical benefits to employers in the United States and internationally. Headquartered in Bloomfield, Connecticut and listed on the New York Stock Exchange, it exited the Medicare Advantage business in 2025 to concentrate on employer benefits and pharmacy services.
thecignagroup.com • HQ: Bloomfield, United States • Pharmacies • Health Insurance & Benefits • 5000+ employees • Est. 1982
Tech stack of The Cigna Group

As a Back Office Operations Senior Analyst (Band 2), you will play a critical role in delivering accurate, timely, and high-quality operational processing across your function (e.g., Claims/Adjustments, Eligibility, Administration, Customer Service Support, Onboarding Client Setup and Subrogration).

You will handle higher-complexity cases, support workflow management, provide guidance to colleagues, and help drive quality, accuracy, and operational consistency. Acting as a reliable escalation point for Band 1 analysts, you contribute directly to operational excellence by applying deeper process knowledge, problem-solving capability, and proactive risk identification.

This role keeps operations running smoothly by ensuring work is completed right the first time, supporting continuous improvement, and helping maintain control, compliance, and strong service outcomes.

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
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