Administrative Services Supervisor

The Cigna Group • 4 months ago
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Salary
≈ $30k – $63k per year (Estimated)
Location
In office (Bengaluru)
Seniority
Staff · 10+ years exp
Employment
Full-Time
Overview
Company
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The Cigna Group

The Cigna Group is an American health services company whose insurance roots go back to 1792 and whose modern form dates from the 1982 merger that created Cigna. Its business is now dominated by Evernorth, the health services arm containing the pharmacy benefit manager Express Scripts, specialty pharmacy, care delivery and behavioural health, while Cigna Healthcare sells commercial medical benefits to employers in the United States and internationally. Headquartered in Bloomfield, Connecticut and listed on the New York Stock Exchange, it exited the Medicare Advantage business in 2025 to concentrate on employer benefits and pharmacy services.
thecignagroup.com • HQ: Bloomfield, United States • Content Management Systems (CMS) • Health Care • 5000+ employees • Est. 1982

The candidate will be responsible for the supervision of staff daily ensuring KPI’s are met across the Admin Organisation.

Main Duties/Responsibilities:

  • Overall experience 10+ years
  • Provide visible leadership as part of the management team for the Global Admin team.
  • People development and performance management through active coaching, clear and constructive feedback, and an open management style.
  • Manage team resources through planning and leveraging the available talent to optimise team performance.
  • Engage staff to create a dynamic working environment at all levels, leading the team and the processes towards continuous progression while supporting the change journey.
  • Proactively optimizing the unit’s workflows to achieve set targets.
  • Organising and monitoring workflow to ensure TAT targets are achieved and inventory levels are managed.
  • Effectively manage the administration process liaising with the SME & Senior Supervisor about any identified gaps or improvements and proactively contributing to the solution.
  • Ensure Quality Audit targets are achieved month on month.
  • Instrumental in Employee Engagement activity

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
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