Bakery/Deli Clerk

Essential Job Functions:

· Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.

· Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.

· Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.

· Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.

· Recommend deli or bakery items to customers to ensure they get the products they want and need.

· Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.

· Prepare foods according to the food temperature logs and follow cooking instructions.

· Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.

· Adequately prepare, package, label and inventory ingredients in merchandise.

· Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.

· Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.

· Label, stock and inventory department merchandise.

· Report product ordering/shipping discrepancies to the department manager.

· Understand the store's layout and be able to locate products when requested by customer.

· Stay current with present, future, seasonal and special ads.

· Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

· Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.

· Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.

· Promote trust and respect among associates.

· Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

· Adhere to all food safety regulations and guidelines.

· Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

· Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

· Notify management of customer or employee accidents.

· Ability to work cooperatively in high paced and sometimes stressful environment.

· Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

· Ability to act with honesty and integrity regarding customer and business information.

· Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

· Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

· Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience