Building Maintenance Manager - Study Hotels

The Study at Yale is currently seeking a highly organized and meticulous Building Maintenance Manager, who will utilize their broad knowledge of building systems and mechanical operations to ensure operational efficiency. In this role, you are an integral part of the team in supporting the hotel operations and establishing clear communication lines to deliver on brand standards and ensure a comfortable and thoughtful guest experience.

Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

Responsibilities

• Establish and maintain the property's preventative maintenance procedures for guest rooms, kitchen, equipment, public space, grounds, landscaping, building envelope, etc.
• Maintain open communications with all departments to become aware of maintenance needs and ensure a timely response.
• Maintain thorough knowledge of all building-related systems and equipment - HVAC, electrical, plumbing, kitchen furnishings, internet infrastructure, etc.
• Manage Engineering staff to ensure accountability, share knowledge of the building systems and equipment, and maintain a proactive maintenance schedule.
• Maintain a department checkbook and work with Accounting to ensure the department operates within budgeted guidelines while maintaining required supplies and materials.
• Responds in a courteous and helpful tone to all guests and team member questions, complaints, or requests to deliver on brand standards and ensures a comfortable and thoughtful guest experience.

Fundamentals

• Education: Vocational schooling, military training, certification, and/or experience in building-related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry.
• Experience: 3+ years of hands-on experience at a comparable location. Prior hotel experience preferred.
• Ability to remain calm in stressful situations.
• Remains current on technology advances and safety protocols and makes recommendations to implement new practices.
• Demonstrated knowledge of hotel operations, security and safety programs, and maintenance scheduling.
• Effective leadership skills to engage, motivate and develop staff. Must be able to delegate, set priorities, utilize a team to execute short and long-term plans, and establish accountability in a team setting.
• Proficient with Microsoft Excel, Word, and Outlook.
• Excellent verbal and written interpersonal communication skills.
• Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
• Ability to positively communicate and interact with all hotel departments, external vendors, and guests.
• Study Hotels is a drug free workplace. Pre-employment drug test and background check required.