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Salary
$81k – $186k per year (Estimated)
Location
In office (United States)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
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The University of Texas at Austin is the flagship campus of the University of Texas System, opened in 1883 and now one of the largest public research universities in the United States. It enrols around fifty thousand students across colleges covering engineering, natural sciences, business, liberal arts, law, computer science and communications, and it operates major research units including the Texas Advanced Computing Center and the Oden Institute for computational engineering. Located in Austin, it is funded partly through the Permanent University Fund built on oil and gas revenue from state land, and it employs tens of thousands of academic and support staff.

Job Posting Title:

Senior Manager Engineering, BS/and Business Master Honors Program New Position

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Hiring Department:

Cockrell School of Engineering

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt from FLSA

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

As a top-10 engineering school with the No. 1 program in Texas, the Cockrell School of Engineering at The University of Texas at Austin (UT Austin) has been a global leader in technology innovation and engineering education for over a century. With 11 undergraduate and 13 graduate programs, over 20 research centers and a faculty community that boasts one of the highest number of National Academy of Engineering members among U.S. universities, Texas Engineering has launched some of the nation’s most accomplished leaders and pioneered world-changing solutions in virtually every industry, from space exploration to energy to health care. Situated in the heart of Austin - named “America’s Coolest City” by Expedia and “The Best Place to Live in the U.S.” by U.S. News and World Report - the Cockrell School embodies the city’s innovative spirit. Major companies with Austin campuses, such as Dell, National Instruments, Apple, IBM, Samsung, Google and many others, continue to recruit Cockrell School students at a remarkable rate, launching thousands of successful careers and developing Texas Engineers into industry leaders. UT Austin, recognized by Forbes as one of America’s Best Large Employers, provides outstanding employee benefits and total rewards packages that include:

  • Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)

  • Voluntary Vision, Dental, Life, and Disability insurance options

  • Generous paid vacation, sick time, and holidays

  • Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds

  • Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)

  • Flexible spending account options for medical and childcare expenses

  • Robust free training access through LinkedIn Learning plus professional conference opportunities

  • Tuition assistance

  • Expansive employee discount program including athletic tickets

  • Free access to UT Austin's libraries and museums with staff ID card

  • Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

Purpose

The Senior Manager, Engineering BS and Business MS Honors Program provides concierge-style student case management and comprehensive support, including advising, career exploration, continuous progress monitoring, and connections to a broad network of internal and external wraparound services. The roles serve as the single point of contact, helping students navigate their higher education journey toward a career by providing high-impact engagement and continuous monitoring, tracking, and support from enrollment through completion. Additionally, the position leverages emerging technology to streamline student communication, tracking, and service delivery.

Responsibilities

  • Partner with program leadership, faculty, and other stakeholders to develop, implement, assess, and continuously improve the Honors BS in Engineering/MS in Business program. Help translate the program’s vision and goals into detailed policies, processes, student experiences, and operating practices. As the program evolves, identify opportunities for improvement, gather and analyze feedback and program outcomes, recommend changes, and coordinate the implementation of approved modifications to ensure the program continues to meet the needs of students and the Schools.

  • Provide professional academic advising, career exploration, study abroad planning, leadership development, and relevant resource referrals, orientation, and registration assistance to assigned students.

  • Serve as the central, ongoing case manager for assigned BS/MS Honors Students.

  • Prepares reports, proposals, and recommendations for overall programs; keeps detailed records of assigned activities.

  • Collaborate with a broad network of internal and external partners to connect students to additional support such as mentoring, internship, and study abroad.

  • Collaborate across CSE to develop and implement student leadership experiences and support strategies that promote a sense of belonging and strengthen student outcomes.

  • Respond to students’ inquiries via phone, email, and technology applications (i.e., Navigate, two-way texts, etc.)

  • Utilize technology (Navigate, etc.) to streamline student communications, nudges, and progress monitoring.

  • Develop, manage, and communicate services and resources through program promotions, class presentations, training sessions, and faculty and community collaborations.

  • Participate in ongoing relevant professional development to ensure implementation of current strategies and promising practices.

  • Performs other duties as assigned.

Required Qualifications

  • Bachelor’s degree or higher in education, student development, or related field.

  • Five (5) years of experience including supervisory experience

  • Demonstrated experience in academic advising, success coaching, first-year experience, or retention within student services or higher education.

  • Experience managing student programs.

  • Demonstrated problem solving skills.

  • Ability to establish strong rapport with students, faculty and staff.

  • Excellent verbal, written, and interpersonal communication skills.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

  • Master’s degree preferred.

  • More than fiveyears of relevant experience.

  • Experience working in a large academic school or college in higher education

  • Demonstrated experience providing high-quality and engaging customer service.

  • Experience using Navigate or other student communication system technology.

Salary Range

$70,000 + depending on qualifications

Working Conditions

  • Work is performed in a standard office environment.

  • Repetitive use of keyboard at workstation.

Work Shift

  • Standard work schedule is Monday - Friday, 8:00 a.m. - 5:00 p.m.

  • Periodic work outside of normal business hours, to include evenings and weekends, may be required on a periodic basis or for special events.

Required Materials

  • Resume/CV

  • Letter of interest

  • 3 work references with their contact information; at least one reference should be from a supervisor

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume in the first step of the online job application process. Then, any additional Required Materials will be uploaded in the My Experience section; you can multi-select the additional files or click the Upload button for each file. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find Jobs. Before you apply though, log-in to Workday, navigate to your Worker Profile, click the Career link in the left-hand navigation menu and then update the sections in your Professional Profile. This information will be pulled into your application. The application is one page, and you will need to click the Upload button multiple times in order to attach your Resume, References and any additional Required Materials noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

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