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Salary
$43k – $81k per year (Estimated)
Location
In office (New Zealand)
Seniority
Junior
Employment
Part-Time
Overview
Company
Impact
Profile match
The Warehouse Group is New Zealand's largest general merchandise retail group, headquartered in Auckland and operating The Warehouse, Warehouse Stationery and Noel Leeming chains. Founded by Sir Stephen Tindall in 1982 and listed on the NZX, it runs 218 stores, online stores and distribution centres across the country, sourcing offices in China and India, and employs more than 10,000 people. Its openings are largely store-based, such as Noel Leeming sales consultants and customer service representatives, loss prevention officers, delivery drivers and installation specialists, alongside buying, sales support and data and AI engineering roles.

Ko wai mātou - Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.

Te kaupapa o te tūranga - The purpose of the role.

We're seeking a vigilant and proactive Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers.

Hours of work are:

  • Monday: 8:00am - 12:30pm
  • Friday & Saturday: 8:00am - 12:30pm
  • Sunday: 8:00am - 2:00pm

Key Responsibilities:

  • Monitor security cameras
  • Maintain a visible presence on the shop-floor
  • Interact with customers and address their concerns
  • Upload events onto our crime reporting platform.

He kōrero mōu ake - About you

Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods.

Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.

Tā mātou tāpaetanga - What we offer

  • Team Card: Access to discounts across our brands.
  • Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year!
  • Here for Good Leave: To do good in your community you'll have one day of paid leave every year!
  • Career Progression: an excellent stepping stone into other internal opportunities.
  • Plus loads more!
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