Technical Program Manager

You will be the central hub, coordinating between engineering, product, AI/ML, and client-facing teams to ensure the timely delivery of high-quality solutions. This role is critical for guiding our product roadmap from strategy to seamless implementation within the regulated pharma environment.

Responsibilities:

• Manage the entire program lifecycle for PV product delivery, from planning and scoping to execution, monitoring, and delivery.
• Translate non-technical requirements from business and client teams into clear, actionable technical specifications and project plans.
• Work closely with engineering, support, and client teams to manage dependencies, mitigate risks, and resolve escalated issues.
• Drive customer onboarding and implementations. participate in pre-sales and solutioning activities, demos Develop and maintain project schedules, track progress against milestones, and provide regular status updates to stakeholders.
• Facilitate cross-functional collaboration and communication, ensuring alignment across all teams.
• Assist in managing program documentation, including project plans and requirement documents, ensuring compliance with pharma standards.
• Identify and implement process improvements to enhance program efficiency and product quality.

Required Skills and Qualifications:

• Bachelor's degree, preferably in a technical field or equivalent experience.
• 3-5 years of experience in technical program or project management, preferably in a software development environment.
• Strong understanding of agile methodologies and the software development lifecycle. Ability to translate complex technical concepts into clear, non-technical communication for business and client teams.
• Excellent organizational, communication, and leadership skills. Proactive attitude with strong troubleshooting and problem-solving abilities.
• Experience with project management and reporting tools (Jira, MS Project, Confluence etc)

Desired Skills and Qualifications:

• Experience in healthcare/pharma IT products, SaaS products and processes.
• Experience working with GxP products and processes is preferable. Prior experience with Pharma regulatory case processing and products.
• Familiarity with AI/ML concepts and data-driven products. PMP, Scrum Master, or other relevant certification.

Mandatory:

• Experience in healthcare/pharma IT products, SaaS products and processes.
• Experience working with GxP products and processes is preferable.
• Prior experience with Pharma regulatory case processing and products.
• Familiarity with AI/ML concepts and data-driven products