AI Training & Claude Implementation Intern

In this opportunity, you will support the delivery and expansion of AI enablement programs across TR's Mexico Global Center. You will help develop training materials, facilitate learning sessions, support Claude AI adoption, and help colleagues at all levels discover how to use AI responsibly and effectively in their daily work. This is a hands-on role with real impact-your contributions will directly influence how hundreds of TR colleagues learn to work smarter with AI.

Key Responsibilities

• Support training delivery: Assist in facilitating AI enablement workshops, hands-on labs, and office hours. This includes technical support during live sessions, managing participant questions, capturing feedback, and ensuring a welcoming learning environment for colleagues exploring AI tools for the first time.
• Develop training content and materials: Help design, test, and refine AI training modules, slide decks, templates, and case studies. Work with Carlos to create practical examples that resonate with non-technical and technical audiences alike. Contribute ideas for improving engagement and clarity in existing training programs (e.g., the C.R.E.A.T.E. prompt framework, Lab of the Future, Haunted Prompts sessions).
• Support Claude AI adoption: Learn the full breadth of Claude's capabilities (models, artifacts, projects, file analysis, web search, extended thinking, etc.) and help colleagues understand which features are most relevant to their workflows. Document common use cases, create how-to guides, and troubleshoot adoption barriers in partnership with your team.
• Facilitate community engagement: Participate in intern-focused networking activities, contribute to the monthly all-hands "Coffee with Leaders" series, and help build connections between interns and senior leaders. Represent the training program in team meetings and help amplify awareness of AI learning opportunities across TR México.
• Support knowledge documentation: Assist in organizing training recordings, creating FAQ resources, and maintaining an inventory of training assets. Help ensure materials are easy to find and understand for colleagues who prefer self-paced learning.

Required Qualifications

• Apply academic knowledge to real business problems: Bring a fresh perspective from your studies-consider how AI concepts you've learned in university connect to actual business challenges faced by Thomson Reuters teams. Share observations and ideas during team discussions.

Preferred Qualifications

• Be proactive in seeking improvement: Take initiative to identify gaps in training materials or user understanding. Suggest ways to make the program more effective, inclusive, or efficient. Volunteer for stretch assignments that help expand the reach of AI enablement work.

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com