Associate E-File Analyst (US Tax Forms - 1040/1041)
We are seeking a detail-oriented Quality Assurance professional to ensure the accuracy and reliability of Gosystem and UltraTax products (1040,1041, 1065 & 1120 Tax Types). This role involves rigorous testing, issue management, and collaboration with cross-functional teams to maintain high-quality standards and drive process improvements.
About the Role:
Perform comprehensive QA testing for Gosystem/UltraTax products, including forms and MTB regression testing before and after releases.
Accurately document issues in the tracker, follow up with developers, and ensure timely resolution and closure.
Test assigned states thoroughly within timelines, maintaining quality benchmarks and compliance standards.
Analyze locators/scenarios for correct tax calculations and validate system outputs using state guidelines and FAQs.
Collaborate with BAs and managers on issue resolution, cross-product training, and ad-hoc project deliverables.
Obtain XSD schemas from US State and Federal government sources and develop master schemas for each state. Map various codes and attributes from the XSD schema to the software to generate accurate XML output.
Apply appropriate mapping techniques to ensure correct XML generation.
Create diverse test scenarios using locators to validate software functionality and generate XML outputs.
Submit test samples to the State jurisdictions and get the Forms/Efile Approval
Support US developers on critical support calls/tickets, ensuring smooth production releases.
Stay updated on product changes, compliance requirements, and complete mandatory eLearning courses during downtime.
About You:
Graduate or Postgraduate in any field with strong analytical and problem-solving skills.
Proficient in U.S. tax technicals and compliance return preparation.
Hands-on experience in QA testing techniques, issue tracking, and regression testing.
Ability to work independently in a dynamic environment, manage multiple tasks, and meet deadlines.
Strong communication skills and experience collaborating with developers, BAs, and stakeholders.
Basic AI Skills: Familiarity with AI tools like Copilot for improving efficiency and automating routine tasks.
Ability to leverage AI for test case generation, data analysis, and process optimization.
Understanding of AI-driven QA practices and willingness to learn emerging technologies.
What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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