Sales Developement Representative

Job Description

We are seeking a motivated and results-driven Sales Development Representative (SDR) to support our expansion project in Mexico. In this role, you will be responsible for identifying and developing new sales opportunities, building a strong pipeline, and closing opportunities when applicable.

The ideal candidate has experience in B2B prospecting, lead generation, or software/SaaS sales; excellent English communication skills; and the drive to achieve ambitious activity and revenue targets. This position is based in Mexico City (CDMX) and offers a base salary plus variable compensation directly tied to performance.

Key Responsibilities

• Prospect and identify new sales opportunities within the assigned territory.
• Develop, manage, and maintain a qualified sales pipeline.
• Close sales opportunities and, when applicable, support renewal contract execution.
• Identify upsell and cross-sell opportunities and route them to the appropriate internal resource.
• Meet or exceed monthly and annual sales targets, maintaining strong performance against year-to-date goals.
• Achieve daily contact targets and activity metrics.
• Engage actively in coaching and development processes, collaborating with managers and team members to share best practices and learn from others.
• Accurately and promptly document all activities, customer interactions, and sales updates in Salesforce.
• Handle customer objections confidently and professionally through phone, email, and video interactions.
• Maintain consistent performance in a fast-paced environment with changing priorities and time-sensitive goals.

Required Qualifications

• Bachelor's degree or equivalent relevant work experience.
• At least 2 years of B2B experience in prospecting, sales, lead generation, or related commercial roles.
• Excellent verbal and written communication skills in English.
• Ability to communicate professionally and influence customers through phone calls, emails, and video meetings.
• Strong interpersonal skills with a professional, personable approach.
• Self-motivated, solution-oriented, and driven by results.
• Ability to manage objections effectively and persist through challenges.
• Strong organizational skills and attention to detail.
• Intermediate computer skills, including proficiency with Microsoft Office tools, CRM systems, and sales-related software.
• Ability to work according to a schedule aligned with customers' business hours.
• Resilience and the ability to maintain stable performance under pressure, ambiguity, and changing priorities.

Preferred Qualifications

• Previous experience in the software or SaaS industry.
• Experience using Salesforce or a similar CRM platform.
• Proven record of meeting or exceeding sales quotas, activity targets, or revenue goals.
• Experience identifying upsell and cross-sell opportunities.
• Strong business acumen and the ability to quickly learn new products, industries, and sales techniques.
• Experience working in a high-volume outbound sales or lead-generation environment.
• Bachelor's degree in Business, Marketing, Communications, or a related field.

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

Learn more on how to protect yourself from fraudulent job postings here.

More information about Thomson Reuters can be found on thomsonreuters.com