Infrastructure Engineer focused on Observability and GCP
Location: Chile
Work Modality: This is a remote role, but candidates must be based in Chile for occasional on-site visits to the client.
For this specific position, we consider the Site Reliability Engineer (SRE) role to be part of our Infrastructure Engineer profile.
Infrastructure Engineers help clients build and evolve systems that client organizations use to deliver and run software. They are comfortable working within teams of people with diverse roles and levels of experience to find solutions that meet the needs of the organization. They combine technical expertise and understanding with consideration of different situational needs. They champion technical quality and effective ways of working as a means to better outcomes for clients, rather than an end in themselves. They help clients to understand agile ways of working and DevOps as a mindset for collaboration
Job responsibilities
You will work within teams to launch projects through hands-on implementation, evaluate existing infrastructure and drive improvements.
You will explore the client’s needs and collaborate on building a technical roadmap and impactful solution that will support their ambitious business goals.
You will help shape and build Thoughtworks’ cloud and infrastructure practice through collaboration with other practitioners, business development, marketing and capabilities development teams.
You will ensure and build the controls and processes for continuous delivery and evolution of infrastructure and applications, driving automation through all stages of the process.
You will take a proactive role in monitoring and ensuring that technical expectations of deliverables are consistently met on projects.
You will provide expertise and guidance in the areas of DevOps, cloud, platform and infrastructure engineering, both internally and in client sites.
You will establish trusting and thoughtful partnerships with a client’s engineering leadership.
You will adjust and suggest innovative solutions to current constraints and business policies.
Job qualifications
Technical Skills
You can contribute to the design and implementation of enterprise and/or web-scale hosting platforms using Google Cloud Platform (GCP) and can administer application servers, web servers, and databases.
You have experience working with software delivery teams, and understand DevOps philosophies, Agile methods, Infrastructure as Code and how to apply them to your work.
You’ve previously worked with monitoring and observability systems, including Grafana, for availability, performance or security.
You have a solid understanding of telemetry attributes and observability semantic conventions to ensure structured data and effective monitoring.
You have a deep understanding of cloud and virtualization platforms, infrastructure automation and application hosting technologies.
You have a history of working with at least one IaaS cloud platform, and two or more application runtime platforms including physical servers, virtual servers, container clusters, serverless and databases.
You can write scripts using at least one scripting language and are comfortable building one or more of: Linux servers, Windows servers, or container clusters.
You have experience with continuous integration and continuous delivery tools with different tech stacks.
You have an understanding of security concerns, threats and approaches for dealing with them, including infrastructure platform vulnerabilities, secrets management, network security and software supply chain security.
Bonus points if you have experience with unit testing and automated testing tools, stress and performance testing.
Professional Skills
You have strong communication skills in English and thrive when working collaboratively with diverse, multinational teams.
You love creating robust, scalable, flexible and relevant solutions- especially on Google Cloud Platform (GCP) -that help transform businesses and industries.
You genuinely enjoy interacting with teammates from across the business and have a knack for communicating technical concepts to nontechnical audiences.
You’re comfortable partnering directly with infrastructure technicians, support and network analysts, security analysts, system administrators and/or IT managers to design technical strategies while simultaneously collaborating with senior IT groups in an advisory capacity.
You adapt effortlessly to uncertainty, embrace change, and confidently make decisions with limited information to achieve positive outcomes.
Other things to know
Learning & Development
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Responsible Use of AI in Recruitment
At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions.
Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers.
We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment.
About Thoughtworks
Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.