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Salary
$46k – $50k per year
Location
In office (Chicago)
Seniority
Junior · 2+ years exp
Employment
Part-Time

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Aug 14, 2026. Thresholds scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Thresholds is a Chicago nonprofit behavioral health organization that provides healthcare, housing and support services for people living with serious mental illness and substance use disorders in Illinois. Founded in 1959, it runs intensive outreach and assertive community treatment teams, integrated care and Centers for Mental Wellbeing, substance use treatment, crisis response, youth services, a deaf program, peer services, homeless outreach and housing, with sites from Chicago to McHenry, Kankakee and Northfield. It hires community support and crisis support specialists, team leaders, residential and desk staff, teachers and employment specialists.

At Thresholds, we believe in meeting people where they’re at - in their environment and on their journey to recovery. Community Support Specialists (CSS) provide mental health and substance use treatment support where it makes the most impact - in a person’s community.

Working as a Community Support Specialist is a unique learning opportunity. Through care planning, you will be an integral part of a client’s growth and recovery. You will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will help clients strengthen daily living skills as you drive them to doctors’ appointments, to benefits offices, or to the grocery store. Each day will be a little bit different, requiring you to adapt to your client’s schedule, needs, and treatment plan.

The culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization.

To succeed in this role, you need:

  • Passion for mental health advocacy
  • Effective communication and relationship-building skills
  • Good writing skills
  • Strong time management and organization
  • To be at least 21 years old
  • A valid driver’s license, current car insurance, and daily access to your own car
  • Willingness to provide transportation to clients
  • SHIFT: Saturdays and Sundays (8:00 AM - 4:30 PM)

Many education and experience paths are eligible for this role:

  • High school diploma or GED certificate and 5 years of supervised clinical experience
  • Bachelor’s degree in Psychology, Social Work, or related field
  • Bachelor’s degree in an unrelated field and 2 years of supervised clinical experience
  • Master’s degree in Psychology, Social Work, or related field

What sets Thresholds apart:

  • Competitive pay - Base Rate: $23.10 - $25.10 per hour / $48,048 - $52,200 annually
    • Commensurate with education and experience
  • Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)
  • Dental insurance, vision insurance, choice of 4 medical insurance plans
  • 403(b) retirement plan with 3% employer match
  • Robust employee assistance program (EAP)
  • Mileage reimbursement
  • Cell phone reimbursement (up to $50/month)
  • Public service loan forgiveness
  • Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
  • Reimbursement for professional licensure and license renewal

Thresholds is a mission-driven agency with a deep commitment to diversity, equity, and inclusion. We foster an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more.

As a leader in mental health and substance use services, we pride ourselves in being recognized as a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, in the category of companies with more than 1,000 employees.

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