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Location
In office (Chicago, Charlotte, United States, Dallas)
Seniority
Staff · 3+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
TIAA is an American financial services organisation founded in 1918 by the Carnegie Foundation to provide pensions for university teachers who had none, and it remains focused on the academic, medical, government and non-profit sectors. It is structured as a non-profit at the parent level with a for-profit subsidiary, and it is best known for its traditional annuity, an unusual product that pays lifetime income and has shared surplus with participants for over a century. Headquartered in New York, it administers retirement plans for millions of employees and owns the real estate manager Nuveen.

This role is responsible for developing and managing cloud storage solutions, building data pipelines, automating processes using Python and Flask, provisioning infrastructure with Terraform and CloudBees, and contributing to AI and Agentic AI solution development using MCP Services.

Key Responsibilities and Duties

  • Assists in designing and implementing cloud-based information systems on AWS infrastructure by defining system scope, conducting research and feasibility studies, creating technical documentation and flow charts, and building AI solutions using MCP Services and developing Agentic AI solutions under guidance from senior engineers
  • Implements and maintains cloud infrastructure as code using Terraform and configures CI/CD pipelines with CloudBees, while monitoring resource utilization, performance metrics, and supporting security and compliance initiatives following established procedures
  • Develops and maintains data engineering solutions including data pipelines, ETL/ELT processes, and analytics components using Python or Java for automation scripts, while designing and managing cloud storage architectures including S3 bucket configurations, storage lifecycle policies, and data retention strategies to ensure systems meet analytical and reporting requirements
  • Creates and maintains comprehensive technical documentation including system specifications, user guides, operational procedures, and troubleshooting steps to support knowledge sharing and ongoing system operations Investigates and troubleshoots routine system issues, participates in code reviews, analyzes system performance for improvement opportunities, and escalates complex problems appropriately to senior team members
  • Provides user support by developing training materials, delivering training sessions, creating knowledge base articles, and gathering feedback to enhance user adoption and system effectiveness during implementation and post-deployment phases
  • Monitors application operations using AWS CloudWatch and monitoring tools, participates in incident response and on-call rotation, and actively develops professional skills in AWS cloud technologies, Terraform, CloudBees, storage services, and programming languages to support continuous improvement initiatives

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 5+ Years Required; 7+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level

8IC

Required Qualifications

  • 5+ years implementing and managing enterprise cloud backup and storage solutions.
  • 3+ years experience working with Data Domain
  • 2+ years of experience working with Rubrik
  • 3+ years of experience in Python development

Preferred Qualifications

  • AWS Certified Solutions Architect Professional
  • Experience with AWS Backup Services
  • Hands on experience with Dell Networker
  • Understanding of AI/ML workflows, data pipelines, and MLOps practices.
  • Experience working with Splunk
Related SkillsApplication Programming Interface (API) Development/Integration, Automation, Communication, Consultative Communication, Containerization, DevOps, Enterprise Application Integration, Influence, Organizational Savviness, Problem Solving, Prototyping, Relationship Management, Scalability/Reliability, Software Development Life Cycle, Systems Design/Analysis

Anticipated Posting End Date:

2026-09-11Base Pay Range: $111,000/yr - $152,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

_____________________________________________________________________________________________________

Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: [email protected]

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

For Applicants of TIAA Global Capabilities, click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.

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