Sr Manager, Technology Risk Officer

Technology Risk Officer

The Technology Risk Officer serves as a subject matter expert within the second line of defense (2LoD), responsible for the challenge, oversight, and support of enterprise IT and cybersecurity risk management programs. This role partners closely with first line of defense (1LoD) technology and controls teams - including, but not limited to: Cybersecurity, Corporate Technology, Nuveen Technology, Wealth Technology, and the Enterprise Vendor Program Office - to monitor, escalate, and report on significant risks and control weaknesses.

Key Responsibilities and Duties

• Risk Assessment & Oversight: This role will support 2LoD targeted risk assessments to confirm control effectiveness and identify opportunities to strengthen controls, ensuring confidentiality, integrity, and availability across the technology environment. This includes evaluating application and infrastructure-specific control gaps, identifying thematic issues, and developing remediation plans.

• Risk and Control Self-Assessment (RCSA): This role supports the implementation and ongoing maturation of the RCSA program by coordinating with 1LoD IT risk and control partners to ensure appropriate identification of technology risks and control weaknesses. The officer collaborates with business-aligned control teams to ensure RCSAs reflect a comprehensive view of the technology control environment that critical business functions depend upon.

• Issue Management: The Technology Risk Officer provides governance and 2LoD challenge across the Issue Management Program, including reviewing issue rating criticality, evaluating action plans for adequacy in addressing identified control gaps, assessing risk-accepted issues for adherence to requirements.

• Policy, Standards & Regulatory Alignment: This role provides 2LoD support and challenge of TIAA’s Information Technology Policy and IT Standards, including evaluating proposed policy changes that could affect technology teams.

• Reporting & Risk Appetite: The Technology Risk Officer provides support to management for producing risk management committee materials, metrics reporting and other related analysis, as needed.

• Relationship Management: This role builds and maintains effective relationships with 1LOD/2LOD/3LOD teams and control partners to ensure understanding of risk program expectations and guiding issue and action plan owners as needed.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

8IC

Required Skills:

• 5+ years of experience in one or more of the following: Cybersecurity/Information Security, IT/Technology Risk Management, IT/Technology Compliance, IT/Technology Audit, or Information Technology

Preferred Skills:

• Bachelor's Degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, or a related IT discipline
• 7+ years of experience in Cybersecurity/InfoSec, IT/Technology Risk Management, IT/Technology Compliance, or related fields
• Working knowledge of industry IT security control frameworks and/or regulations (e.g., NIST, COBIT, ISO, GDPR)
• Experience working on IT Controls identification and/or implementation
• Experience with performing risk and control assessments and/or audits across Cybersecurity/InfoSec domains
• Experience with third-party risk management
• Proficiency with reporting and data tools such as Excel, Tableau, or Archer GRC
• Professional Certifications: CISSP, CISA, CRISC, CISM, and/or CCSP

Anticipated Posting End Date:

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: [email protected]

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

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