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Salary
≈ $6k – $13k per year (Estimated)
Location
In office (Surabaya)
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 5, 2026. First seen by Alion on Sep 14, 2026. tiket.com scores A on the Alion truth index.

Overview
Company
Impact
Profile match
tiket.com is an Indonesian online travel agency selling flights, hotels, trains, car rental and events. It was one of the earliest local platforms to digitise Indonesian rail and event ticketing. The company is part of the Blibli group.

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.

That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.

Main duties in flying with us:

  • Support hotel partners through phone, video conference, email of all administrative works that includes extranet training, new registration, contract loading, content loading, hotel activation, hotel record management

  • Acquire new hotel partners, manage hotel accounts according to assignment by Area Manager / Senior Market Manager, to manage relationship with hotel partners, review and improve commercial conditions obtained from hotel partners that are not limited to getting promo rates and increasing margin

  • Monitor and improve price competitiveness and room inventory availability at all times

  • Support related departments on customer bookings

  • Accountable to fulfill SLA, achieve own KPI target and achieve overall hotel department's target and KPI

  • Educate hotel partners in managing bookings

  • Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall hotel bookings

  • Support and participate on company's campaign / tactical promotion projects

Mandatory belongings you must prepare:

  • Min. 0-1 year experience in Travel / Hotel Industry

  • Min. Bachelor Degree or D3

  • Possess good knowledge on Travel / Hotel Industry

  • Understand extranets / channel managers

  • Good Microsoft Office skills

  • Good command in English (writing and speaking)

  • Willing to be placed in Surabaya

In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com on Instagram, LinkedIn, or YouTube.

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