Client Solutions Intern (GBS) - 2027 Summer

岗位职责 / Responsibilities

About the Client Solutions Team

The Client Solutions team is dedicated to building scalable, long-term partnerships by delivering best-in-class campaign services and addressing the unique challenges of direct clients and agencies. Our team is composed of digital marketing experts who proactively shape clients' growth strategies-including upsells, renewals, and reactivations. We are trusted advisors who connect key stakeholders, inspire innovation through insights, and foster collaboration that leads to measurable business outcomes and enduring client relationships.

Success in this role requires a sharp analytical mindset, strong problem-solving skills, and the ability to thrive in a fast-paced environment. You will be responsible for managing day-to-day client relationships, identifying opportunities, and providing data-driven, scalable solutions that exceed expectations and secure long-term investment.

We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth.

Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted.

Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.

About the Role

The Client Solutions Intern supports the Client Solutions team in delivering full-funnel advertising solutions for TikTok's key clients across service industries. Working alongside experienced Client Solutions Managers and Business Partnership Managers, the intern will gain hands-on experience in both pre-sales research and post-sales campaign execution, helping to drive advertiser success across TikTok's performance and branding advertising products. This role offers exposure to real client work, cross-functional collaboration, and the opportunity to learn how TikTok for Business solutions are built, sold, and optimized.

Responsibilities

- Support the team post-sale client relationships with advertisers, assisting with day-to-day campaign management and communication

- Collaborate with Business Partnership Managers on pre-sale research and pitch preparation, with a focus on relevant product solutions and advertising strategy

- Help create and optimize client ad strategies using TikTok for Business product solutions, including organic solutions, branding, brandformance, and performance products

- Support the adoption and engagement of TikTok's auction platform and auction-based tools, assisting with technical support and real-time analysis under team guidance

- Analyze campaign performance data to help deliver data-driven business insights to clients, and contribute insights that improve our advertising offerings

- Assist in preparing business review materials and help build productive long-term client relationships in collaboration with internal teams

- Maintain accurate records of pending and campaign plans, campaign schedules, and ad inventory availability

- Contribute to building team knowledge and documentation across key product and business growth areas

- Work closely with product and engineering teams to help surface and document client issues during campaigns, gather market feedback, and support TikTok for Business product development

- Collaborate with creative teams to help develop creative insights and strategies for clients

- Support efforts with measurement partners and advertisers to understand how advertisers measure success and communicate the value of TikTok

- Stay current on ad policy updates and help ensure the team and clients are informed of relevant changes

- Assist the Ad Operations team to ensure smooth and successful campaign execution, including verifying ad specifications and rates

- Support the Organic team in helping clients strengthen their organic presence to complement paid activities

任职要求 / Requirements

Minimum Qualifications

- Currently pursuing a undergraduate in Business, Marketing, Advertising, Data Analytics, or a related discipline

- Analytical mindset with the ability to interpret data and draw actionable insights

- Excellent communication and interpersonal skills, with the ability to work collaboratively across teams

- Detail-oriented with strong organizational skills

- Self-motivated, curious, and eager to learn in a fast-paced environment

- Basic SQL and proficiency in Excel

- English must be used as a working language

Preferred Qualifications

- Strong interest in digital advertising, social media, and the tech industry

- Familiarity with TikTok as a platform is a plus

- Advanced SQL and advanced ExcelFamiliarity with digital advertising platforms or relevant coursework in marketing, business, or data analytics

- Basic understanding of digital media KPIs such as CPM, CPA, CTR, ROAS, and conversion metrics

- Strong analytical skills with proficiency in Excel and data visualization

- Experience with internships or projects in digital marketing, e-commerce, or tech

- Interest in performance marketing, measurement, or app marketing