Front Desk

We are looking for our next amazing Front Desk Concierge (Overnight/NOC) Full-time to join our dynamic, compassionate team at our award-winning senior living community. Nestled under the pines and set along the Deschutes river on the west side of town, Touchmark at Mt. Bachelor Village offers an inviting work environment and supportive leadership.

Our current available schedule is: 9:00PM-7:30AM Sunday, Monday and Tuesday, weekly

Starting Wage is: $20.00/hr, benefit eligible FT position (or more, DOE)

As the Overnight Front Desk/Resident Services Assistant you will wear a variety of hats! The front desk is the heartbeat of our community – it’s the place where residents and guests stop by to find out what is on the calendar of events for the day, to check on a package they’re expecting to receive, to have their dog taken for a walk or flowers watered, to let us know if they have a maintenance issue in their home, or just to lean on the counter and chit-chat about their day.

Our NOC Front Desk/Resident Services Assistant will also assist with overnight emergencies, delivering newspapers and other needs the residents may have during the early morning hours.

Position & Educational Requirements:

Possess a high school diploma or equivalent

Proficient with computers and Microsoft Office

Professional and polite phone etiquette

Organized, detail-conscious, and self-initiating

Outgoing, warm, friendly personality

Have a genuine interest in caring for elderly residents and working in a geriatric environment

A commitment to a high degree of confidentiality

The ability to multi-task

Able to walk long distances, climb stairs and lift heavy objects

Possess a high level of attention to detail and accuracy

Respect the confidentiality of all resident's and staff information and records

The ideal candidate will:

Have a commitment to Touchmark’s values (excellence, teamwork, hospitality, integrity and compassion), as well as a desire to model these values and encourage others to be allies, friends, and givers

Have a “can do” attitude towards their work and be passionate about maintaining a five-star site appearance

Experience answering calls on a multi-line phone system in a professional manner

Flexibility in your schedule to cover for other team members when needed.

Be willing to cross-train on other shifts to support the community

Be willing to work independently

Have working knowledge of Microsoft Office Applications as well as experience with equipment such as copiers and printers

Maintain a professional appearance, a friendly attitude, and someone who can who can interact with composure in all experiences with team members, residents, and visitors.

Excellent time-management skills and the ability to prioritize among multiple and/or competing tasks in a high-traffic area with multiple interruptions

Be experienced in providing security detail for our property

Have excellent communication and problem-solving skills