Front Desk Representative

As the Front Desk Receptionist, you will enrich lives each day by warmly welcoming and directing all incoming visitors and guests, as well as becoming a “go-to” person for residents, guests, and team members who have questions or need assistance. By remembering that everyone who walks through the door is potentially a prospective future resident or team member, you will have the opportunity every day to ensure that each visitor leaves with an extraordinary first impression of your community!

The ideal candidate will:

Have a commitment to Touchmark’s values (excellence, teamwork, hospitality, integrity, and compassion), as well as a desire to model these values and to encourage others to be allies, friends and givers

Possess a high school diploma or equivalent

Have at least one year of experience as a receptionist/concierge in a busy setting, or similar experience in a service-oriented position

Be excellent at handling multiple tasks simultaneously

Be willing to handle such duties as answering the telephone in a prompt manner, monitoring emergency pendants and pull cords, acting as security, performing perimeter door checks, delivering newspapers to residents, and ensuring that the common areas near the front desk are clean

Have a working knowledge of Microsoft Office applications and basic office equipment

Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors