Debtors Supervisor

The Accounts Receivable Manager leads the accounts receivable team to ensure timely debt collection, minimize credit risk, and optimize company cash flow. This role involves overseeing credit controllers, vetting new credit applications, reconciling complex accounts, preparing and analyzing age analysis reports, and resolving escalated customer payment disputes

• Team Leadership: Supervising, mentoring, and managing performance of a debtors team.
• Cash Flow Management: Ensuring daily banking,meeting cash collection targets, and preparing cash flow forecasts.
• Risk Mitigation: Analyzing creditworthiness, managing bad debt, and initiating handovers for collections.
• Account Management: Reviewing high-volume debtor books (e.g., R120m+), performing complex
• reconciliations, and resolving customer queries.
• Reporting: Preparing monthly, weekly, and ad-hoc reporting for management on collection efforts and overdue accounts.
• Policy Compliance: Ensuring adherence to company credit policies and procedures.

• Matric
• Tertiary Qualification in Credit Management/Finance/Accounting/General Management
• Minimum 5 Years experience in a senior credit control or supervisory role
• 2 to 3 Years experience in a leadership role
• Familiarity with ERP systems (Oracle), advanced Excel for reconciliations and age analysis, and South African financial reporting standards.
• Team Productivity (Calls/Collections per Rep); % Staff Utilization
• Debt Collection
• Days Sales Outstanding (DSO); Collection Effectiveness Index (CEI); % Invoices Paid On-Time
• Credit Risk Management
• Bad Debt Ratio; New Credit Applications Approved/Rejected; Credit Approval Turnaround Time
• Account Reconciliation
• Age Analysis Report Accuracy; Average Days Delinquent (ADD); Reconciliation Completion Rate
• Dispute Resolution
• Escalated Disputes Resolved; Dispute Resolution Time; Customer Satisfaction Score