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Location
In office (João Pessoa)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 30, 2026. First seen by Alion on Oct 7, 2026. TNS scores A on the Alion truth index.

Overview
Company
Impact
Profile match

TNS

TNS (Transaction Network Services) is a US provider of data communications and interoperability services, headquartered in Reston, Virginia, that runs private networks and infrastructure-as-a-service for payments, telecommunications and financial markets. Founded in 1990 to serve the point-of-sale industry, it now offers payment connectivity, unattended payments for parking and EV charging, caller identity and branded calling, roaming and IPX services and trading connectivity from offices in the US, Europe, India, Australia and Brazil. It hires network engineers, NOC technicians, payments and security analysts, cloud architects and service delivery managers.
Backed by Flow Capital

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!

Overview

Gerenciar a carteira de clientes ativos, fortalecendo o relacionamento e ampliando o faturamento via upsell, cross-sell e retenção. A atuação é orientada a metas de expansão e fidelização da base.

Responsibilities

Responsabilidades:

  • Atuar proativamente na carteira de clientes ativos para maximizar o LTV;
  • Identificar oportunidades de novas vendas dentro dos clientes existentes;
  • Realizar reuniões periódicas de acompanhamento;
  • Gerenciar o ciclo de recompra, propondo novas soluções;
  • Monitorar sinais de churn e agir preventivamente;
  • Garantir alto nível de satisfação e engajamento dos clientes;
  • Registrar todas as interações no CRM e acompanhar o pós-venda;
  • Trabalhar com metas de expansão de receita e retenção.

Requisitos:

  • Experiência em relacionamento com clientes e expansão de contas;
  • Visão analítica para identificar oportunidades na base;
  • Habilidade de comunicação consultiva e negociação com foco em valor;
  • Familiaridade com indicadores de churn, NPS e engajamento;
  • Formação superior completa.

Qualifications

Benefícios:

  • Plano de saúde;

  • Plano odontológico;

  • Seguro de Vida;

  • Vale Refeição / Alimentação;

  • Wellhub;

  • Totalpass;

  • LinkedIn Learning;

  • EAP - Programa de Assistência ao Empregado;

  • Scout - Programa de Indicação;

  • Day Off de aniversário;

  • Curso de inglês.

If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

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