Senior Manager, Software Engineering (Android) - POS Payments Experience

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

The Toast POS app is the central pillar of Toast's restaurant products. Every day, hundreds of thousands of servers, hosts, bartenders, and chefs use it to serve millions of guests. Android is the foundation of our POS stack. Toast even designs and sells its own specialized Android tablets, so we can build the best integrated hardware and software products.

Our POS Payments Experience team powers some of the restaurant's most critical workflows (checking out and taking payments) across a coordinated network of tablets and peripherals that are typically used 10-12 hours a day. The POS needs to work as fast as possible, and if the network has problems, it needs to keep running. Meeting these requirements means pushing our technology stack to the limits. The impact is tangible and direct: small changes in the tightest loops pay off many thousands of times over, improving staff job satisfaction, the guest experience, and the restaurant's bottom line.

We are seeking a seasoned Engineering Manager to lead the POS Payments Experience team. You will lead a high-performing team of engineers who work hand-in-hand with PM and UX, and partner across POS and Fintech teams. Engineers on the team also contribute to our web-based POS payments configuration experience.

A day in the life (Responsibilities)

• Drive delivery of business outcomes for POS payments, including planning, schedule, and execution
• Drive cross-team and cross-organization efforts, especially across POS and Fintech, with predictable results and excellent collaboration
• Collaborate closely with PM and UX to fill the team's backlog with actionable, valuable work
• Ensure end-to-end quality and delivery of software, including ownership of monitoring and production issues
• Partner with technical leaders to set technical direction and continuously improve architecture, codebase, and engineering practice
• Hire and develop new team members
• Coach individuals in professional and technical development
• Champion the use of AI tools and practices to accelerate development, improve team velocity, and pioneer new ways of building, setting the bar for what it means to be an AI-first engineering organization

What you'll need to thrive (Requirements)

• Experience leading and mentoring successful teams to drive predictable business results
• Experience delivering mobile products (Android preferred) to a large customer base, and working in mobile codebases with a large number of developers
• Strong technical background in Java, Kotlin, and Android that you use to guide your team's decisions and plans
• Experience managing a mix of core contributions and cross-team engagements
• Experience communicating technical designs and contributing to the design process
• Not afraid to get hands-on or go deep to help the team reach its goals, and you encourage high agency and exploring creative outlets
• A collaborative, solution-oriented approach with business and product leaders
• A desire to build diverse teams that win together and prioritize customer success

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work-raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

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