Customer Care Representative- ALB
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Location
Remote/Hybrid (Tirana, Albania)
Overview
Company
Impact
Profile match
TP (formerly Teleperformance) is a global digital business services and business process outsourcing (BPO) provider. Headquartered in Paris, France, the company delivers customer experience management, technical support, content moderation, back-office administration, and AI-driven process automation. Powered by an extensive global footprint and digital consulting capabilities, it enables enterprise clients across technology, retail, healthcare, and financial sectors to optimize customer interactions and elevate operational efficiency.
Overview
TELEPERFORMANCE ALBANIA part of the largest Corporate, world leader in customer management,present in 91 countries around the world, with offices in Tirana and Durres,is looking for motivated candidates for Customer service and back office with:
Qualifications
Possibility to work from HOME from all over Albania "Live Locally and Work Globally" (it is necessary to have a dedicated space and an internet connection).
Responsibilities
- Knowledge of spoken and written English
- Excellent communication and soft skills
- Customer service attitude
- Result orientation
- Motivation at work
- Flexibility
- Decision-making
- Must demonstrate ability to learn and apply new information
- Typing 25 words / minute
- Knowledge of MS Office
- Ability to browse the Internet
- Previous experience in the call center industry is preferred.
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