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Salary
≈ $13k – $30k per year (Estimated)
Location
In office (Malaysia)
Seniority
Architect · 8+ years exp

Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Oct 13, 2026. TP scores A on the Alion truth index.

Overview
Company
Impact
Profile match

TP

TP (formerly Teleperformance) is a global digital business services and business process outsourcing (BPO) provider. Headquartered in Paris, France, the company delivers customer experience management, technical support, content moderation, back-office administration, and AI-driven process automation. Powered by an extensive global footprint and digital consulting capabilities, it enables enterprise clients across technology, retail, healthcare, and financial sectors to optimize customer interactions and elevate operational efficiency.

Qualifications

    • Degree in Computer Science, Software Engineering or a related field (or equivalent experience).

    • 8+ years in software engineering, including 3+ years in a solution / technical architect role.

    • Proven track record taking custom applications through enterprise security and compliance gates into production.

    • Strong cloud architecture experience (Azure, AWS or GCP) and enterprise integration / API / data design.

    • Deep understanding of secure SDLC and security-by-design practices.

    • Working knowledge of CI/CD, containerisation and infrastructure-as-code.

    Key Skills

    • Architecture & design leadership; ability to set standards and hold a design-review gate.

    • Security and compliance fluency (secure coding, threat modelling, compliance gating).

    • Excellent stakeholder management and technical communication across MY & TH teams.

    • Mentoring and uplift - able to grow tech leads and engineers.

Responsibilities

    • Own reference architectures, design patterns and solution blueprints for RPA, AI, Power Platform and custom-built applications.

    • Act as the design gate: chair design reviews and approve solution designs before any build begins - nothing goes to Build without an approved design.

    • Embed security-by-design into every solution; ensure designs meet TP's security standard and clear TPSC, GCC and app scanning.

    • Define data flows, integrations, APIs and hosting architecture, and secure the necessary database and network access approvals.

    • Establish CI/CD and source-control standards (TP GitHub) jointly with the DevOps / CI-CD Engineer, so pods deploy the approved way.

    • Mentor pod tech leads and engineers, raising the team's engineering maturity from configuration to production-grade development.

    • Produce architecture documentation, decision records (ADRs) and standards so knowledge is retained and repeatable.

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