GRC Associate

About us

At Trainline, our purpose is to empower greener travel choices, connecting people and places. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.

Great journeys start with Trainline

We’re Europe’s leading independent rail platform, helping millions of travellers find and book the best-value rail and coach journeys across our app, website and partner channels.

Our job is to make the green travel choice the best choice. By building a better train travel experience, we help more people choose rail - creating a positive impact for customers, our business and the planet.

We’re a team of more than 1,000 Trainliners from over 50 nationalities, working across London, Paris, Barcelona, Milan, Edinburgh and Madrid. Now is a brilliant time to join us and help shape the future of travel.

Introducing the GRC team

Trainline is investing in the next stage of our security programme, and we’re looking for a Security GRC Associate to help strengthen how we manage third-party security risk and assurance.

You’ll join our Information Security team, reporting to the GRC Manager. Your main job will be making sure the suppliers, technology partners and service providers we rely on meet the security standard our customers expect. You’ll work with Procurement, Legal, Privacy, Engineering, Product and teams across the business to manage supplier risk end to end, from onboarding and first assessment through to ongoing assurance and reassessment.

You’ll also support our wider governance and compliance programme, including ISO 27001 and our unified internal control framework. And you’ll help us rethink how GRC gets done, using automation and AI to cut manual effort and give the business a clearer view of risk.

As a Security GRC Associate at Trainline, you will...

• Run third-party security risk assessments for new and existing suppliers, including SaaS and cloud providers, technology partners and business-critical vendors

• Review supplier assurance evidence, such as ISO 27001 certificates, SOC 2 reports, security questionnaires and penetration test summaries, and judge whether the controls in place are adequate

• Identify and document third-party security risks and recommend proportionate ways to reduce them

• Help assess the security risks of AI tools, applications and third-party AI integrations, working with the wider GRC and InfoSec teams to review controls and track remediation

• Partner with Procurement, Legal, Privacy and Engineering to build security requirements into supplier onboarding, procurement and contract renewals

• Keep third-party risk records up to date, track remediation actions, and escalate material risks to the right stakeholders and governance forums

• Help shape a risk-based approach to ongoing supplier assurance, including periodic reassessments and monitoring of critical suppliers

• Help improve our Third-Party Risk Management framework, including supplier risk classification, assessment methods, questionnaires and reporting

• Support ISO 27001 assurance work, such as control assessments, evidence gathering, audit preparation and remediation tracking, and help maintain our unified internal control framework

• Help build and improve our GRC tooling, using automation and AI to speed up questionnaire reviews, evidence analysis, control mapping and risk reporting

We’d love to hear from you if you have...

• Experience in information security, GRC, third-party risk management or a related cyber security discipline

• Hands-on experience running third-party security assessments, reviewing supplier assurance documentation or supporting vendor risk processes

• Working knowledge of security standards and frameworks, particularly ISO 27001, ISO 27002 and NIST CSF

• Experience working with stakeholders across functions, such as Procurement, Legal, Technology and business teams

• Strong analytical and problem-solving skills, a sharp eye for detail, and the ability to manage several assessments and competing priorities at once

• Clear written and verbal communication, with the confidence to explain security requirements to technical and non-technical audiences

• A proactive, curious mindset and a real interest in improving how security governance and risk management are delivered

Bonus points if you have... ⭐

• Experience with GRC or third-party risk platforms such as ServiceNow GRC, Archer, LogicGate, Vanta or Compyl

• Experience supporting ISO 27001 audits, ISMS maintenance or control assurance

• Familiarity with SOC 2, ISO 22301, PCI DSS or Cyber Essentials

• Experience assessing cloud services, SaaS or AI-enabled tools, or familiarity with AI governance frameworks such as ISO/IEC 42001 and the NIST AI RMF

• Experience automating GRC processes using workflow tools, scripting, low-code platforms or APIs

• Confident, everyday use of AI tools and LLMs to speed up research and evidence analysis

• A relevant certification such as ISO 27001 Foundation or equivalent

More information:

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits.

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one!

We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.

Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do:

• Think Big - We're building the future of rail

• Own It - We focus on every customer, partner and journey

• Travel Together - We're one team

• Do Good - We make a positive impact

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!