Implementation Specialist II

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

What's in it for you:

As Nuvolo’s Implementation Specialist, you will be assisting in the implementation of Nuvolo’s Connected Workspace product(s), leveraging your strong background in ServiceNow and utilizing Nuvolo’s Global Services Delivery model. You will participate in Delivery Projects by doing scripting and configuring the product to meet the client’s requirements. You will leverage your expertise to ensure that all deliverables are aligned with the platform’s best practices and industry standards.

What you will do:

• Developing and configuring web services in our EAM platform, built on ServiceNow
• Configuration and customization of various Nuvolo Connected Workplace Products
• Working with web technologies (JAVA Script, XML, HTML, AJAX, CSS & HTTP)
• ServiceNow development, configuration and analysis
• Using Business Rules, Script Includes, Client Scripts, UI Policies, Dictionary Entries, Data Imports and Transforms, Workflows, ACLs and others
• Working with Service Catalog
• Working with Service Portal
• Integration of EAM platform with various third party tools leveraging platform capabilities
• Assist in the assessments of client product usage and workflows to identify areas for optimization, increased efficiency, and value enhancement.
• Perform your own and your peers’ testing, validation and code review

What you will bring:

• Bachelor's degree in a relevant field or equivalent work experience
• ServiceNow Certifications: ServiceNow Certified System Administrator & ServiceNow Certified Application Developer

• Experience with SDLC methodologies such as Waterfall, Agile, and Scrum
• In-depth knowledge and hands-on experience with ServiceNow
• Strong proficiency in scripting languages such as JavaScript or GlideScript
• Knowledge of fundamental database concepts.
• Proficiency in web technologies such as HTML, CSS, and AJAX.
• Experience with integrating ServiceNow with third-party applications.
• Strong analytical and problem-solving skills.
• Good communication and presentation skills.
• Ability to work collaboratively across teams and with clients.

Annual Base Salary Range or Hourly Base Pay Range:

Compensation Type:

Incentive Eligible:

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
• 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations

Safety Sensitive Role:

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.