Transportation and Logistics Technician

Description

Transcom is a global community of customer experience experts - nimble, driven, and committed to the brands we serve. Join us as a Transportation & Logistics Agent, where you will ensure seamless mobility for our employees and clients while efficiently managing our external transport providers. Ready to make an impact? Apply now and let’s start something brilliant!

Join Transcom as a Transportation & Logistics Agent!

Be on the front line of operational excellence for our team and deliver impactful work on a company level. In this role, you will:

• Manage Transportation Providers: Coordinate, schedule, and oversee third-party transport vendors, contracts, and service level agreements (SLAs).
• Coordinate Client & Executive Transport: Organize smooth, reliable, and punctual ground transportation for visiting clients, external partners, and VIP guests.
• Oversee Employee Transport Services: Manage daily employee shuttle schedules, commuter routes, and site-to-site transit solutions.
• Monitor Logistics & Fleet Schedules: Track routes, resolve transit disruptions, and address service issues directly with transport vendors.
• Ensure Fleet Safety & Compliance: Enforce compliance with transport safety standards, driver policies, and local road regulations.

• International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;
• Continuous development through our internal learning platforms and external training;
• Endless growth opportunities: 90% of our managers and leaders started their careers with us;
• Modern and comfortable office and relaxing spaces to take a break;
• Flexible work schedule and life-work balance.

• Proven experience in fleet management, transit coordination, logistics, or vendor management;
• Strong knowledge of local transport networks, vendor dispatch management, and commuter planning;
• Minimum studies: High school diploma or Technical certificate (Bachelor’s degree in Logistics or Business Administration is a plus);
• Strong organizational, time-management, and problem-solving skills with the ability to handle live route adjustments independently;
• Proficiency in English;
• Core competencies including strong vendor communication, client-service orientation, and a focus on passenger safety;
• Positive attitude towards interpersonal dealings and the ability to remain calm and decisive under pressure.

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom, taking their potential and turning it into skills for the future. We value working hard, being a team player, and supporting others. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together