Technical Product Manager

OVERVIEW

TransPerfect helps the world's leading brands thrive in the global marketplace by offering a full range of solutions to ensure the success of digital and mobile initiatives. Working in 170+ languages, our services include website and software localization, QA and testing, international SEO/SEM, customer service and call center solutions, multicultural marketing, multimedia services, and more.

RESPOSIBILITES:

TransPerfect is seeking a Technical Product Manager to manage and own the product lifecycle for integration frameworks for CMS & e-commerce systems. This position will work with internal development and QA teams and vendor partners to build integrations into GlobalLink - our flagship cloud-based translation management platform.

We are looking for forward-thinking professionals who are more interested in how things could become and who can thrive in an evolving and fast-paced environment.

• Manage the entire product life cycle which includes:

• Manage professional services engagements and prepare SOWs for all existing customers

• Explore product functionality and recommend best strategy to integrate

• Evaluate APIs and GraphQL endpoints and devise an integration approach

• Individually carry out product deliveries from inception to product roll out

• Design/create detailed technical specifications for functional requirements

• Closely monitor development and QA progress for ontime deliverables

• Do active review of test strategy

• Planning continuous upgrades for new features

• Collaborate with multiple teams in multiple time zones including product managers, engineers, solutions engineers, QA and customers for product strategy & roadmap.

• Participate in UI/UX design.

• Review Documentation updates

• Analyze application logs and debug technical issues to identify root causes in collaboration with engineering teams

• Perform competitor analysis and benchmarks and ensure that your product is always ahead of the curve

Requirements

REQUIRED SKILLS AND EXPERIENCE:

Your experience includes:

• Minimum Bachelor’s degree in Computer Science or Engineering or relevant work experience

• 3+ years of experience in a software or technology company

• 2+ years of software product management experience

• Advanced knowledge of all aspects of the software product development lifecycle

• Hands on development experience is an added advantage

• Organize user requirements, user stories and use cases

• Familiar with tools like JIRA for project and requests tracking

• Must have very strong analytical skills and a strategic thinker

• Proven track record of balancing multiple projects at once and delivery of projects successfully on time

• Experienced in working on integrating products using 3rd party APIs

• Experienced with content management systems, e-commerce platforms and headless ecommerce or CMS systems.

• Development experience in any of the following is preferred, but not required: NodeJS, Mongo, Redis, React Java, REST APIs, and microservices architecture.

DESIRED SKILLS AND EXPERIENCE:

Big plus if you are:

• Knowledge of Unix commands, SQL and familiarity with MongoDB would be an added advantage

• Familiar with translation and localization domain and translation management systems.