Event Management and Experiences Manager

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Team Overview

The Event Management and Experiences Manager is a key leader of the Event Management & Experiences team and is responsible for leading the strategic planning, coordination, flawless execution, and performance management of our Diversified Markets events, which span across multiple business verticals and solutions. These events consist of proprietary customer summits, customer advisory boards, and B2B tradeshows of varying scale. The role will be responsible for managing events of their own while managing a team of direct reports who support the portfolio of events. This role reports to the Director, Event Management & Experiences. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

• Lead and actively participate in in-person event execution, with consistent on-site presence for planning milestones, rehearsals, and live event delivery
• Own and provide hands-on leadership for a portfolio of 6-8 high-visibility events (proprietary customer summits, customer advisory boards, B2B tradeshows) annually, including on-site oversight to ensure seamless execution and stakeholder satisfaction
• Coach and support a team of 2-4 event professionals through regular virtual and in-office collaboration, real-time guidance, and on-site leadership during key event phases
• Partner cross-functionally with internal stakeholders (e.g., marketing, sales, product, and leadership) in a complex, matrixed environment to align on event strategy and execution
• Navigate competing priorities and stakeholder needs, balancing strategic objectives with tactical delivery across multiple concurrent events
• Conduct on-site venue walk-throughs, vendor meetings, and logistical reviews to ensure operational readiness and high-quality execution
• Serve as the primary on-site decision-maker during live events, proactively managing issues and escalations in real time
• Demonstrate a “player-coach” approach by contributing directly to execution while leading overall event strategy, team performance, and delivery outcomes
• Maintain flexibility to travel and work extended or non-standard hours, including early mornings, evenings, and occasional weekends based on event schedules

Required Knowledge and Experiences

• Bachelor’s degree in marketing, communications, hospitality, business, or a related field, or equivalent relevant professional experience
• 7+ years experience planning and executing complex B2B events, including large-scale trade shows, proprietary customer events, executive programs, or customer advisory boards
• People leadership experience, including hiring, coaching, developing, and managing event professionals and creating clear accountability across a team
• Strong working knowledge of end-to-end event management, including strategy, budgeting, sourcing, contracting, production, attendee experience, risk management, on-site operations, and post-event measurement
• Experience partnering with marketing, sales, product, procurement, finance, legal, and senior leaders in a complex, matrixed organization
• Executive presence and strong written and verbal communication skills, with the ability to influence decisions, manage expectations, and tailor recommendations for different audiences
• Strong financial and commercial acumen, including experience managing event budgets, negotiating with agencies and vendors, controlling scope, and identifying cost efficiencies
• Ability to translate business objectives into event strategies, success measures, and actionable recommendations using attendee insights, performance data, and ROI indicators
• Excellent judgment and composure under pressure, with a track record of resolving issues, managing escalations, and making sound decisions during live events
• Ability to travel 25%

We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:

• Experience with Cvent or comparable event management platforms; familiarity with project management and collaboration tools is also beneficial
• Experience leading agency, production, exhibit, venue, and other event vendor relationships across multiple programs
• Experience developing event portfolio recommendations and advising business partners on where and how to invest based on audience, objectives, and performance
• CMP, CMM, DES, or another relevant event industry credential is a plus

Benefits that support every part of your life:

At TransUnion, we design benefits to help you feel well, do well, and plan well-from day one.

For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax-advantaged HSA and FSA accounts to make everyday care more affordable.

For Your Protection: We’ve got your back with company-paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short- and long-term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.

For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.

For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long-term care insurance to plan confidently.

For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well-being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [email protected].

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

Pay Scale Information:

The U.S. base salary range for this position is $90,000.00 - $135,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion's Internal Job Title:

Manager I, Marketing Communications

Company:

TransUnion LLC