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Location
Remote (Costa Rica)
Seniority
Junior · 2+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 4, 2026. First seen by Alion on Nov 4, 2026. TransUnion scores B on the Alion truth index.

Overview
Company
Impact
Profile match
TransUnion is an American consumer credit reporting agency founded in 1968 that maintains credit files on hundreds of millions of people and sells the scores, decisioning tools and fraud services built on them. Alongside the bureau it operates a marketing data business, an identity and fraud prevention unit assembled through acquisitions including Neustar and iovation, and a growing international business with large operations in India, South Africa, Brazil and the United Kingdom. Headquartered in Chicago and listed on the New York Stock Exchange, it competes directly with Experian and Equifax as one of the three major bureaus in the United States.

TransUnion's Job Applicant Privacy Notice

Team Overview

The Bids & Proposals team supports TransUnion’s sales growth by developing accurate, compelling, and compliant responses for prospects and clients. The team collaborates across Sales, Account Management, Product, Marketing, Legal, Privacy, Security, and other subject-matter areas to communicate TransUnion’s capabilities and customer value consistently. This role reports to the Director, Sales Enablement. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Role Overview And Core Responsibilities

  • Manage and develop high-quality responses to Requests for Proposals (RFPs), Requests for Information (RFIs), Due Diligence Questionnaires (DDQs), vendor forms, and other customer-facing requests.
  • Draft and tailor executive summaries, cover letters, solution narratives, value propositions, and supporting proposal content.
  • Produce accurate, compelling, customer-focused responses that align with corporate messaging and submission requirements.
  • Partner with Sales, Account Management, Product, Marketing, Legal, Privacy, Information Security, and other subject-matter experts to develop differentiated and compliant responses.
  • Manage response schedules, deliverables, reviews, stakeholder approvals, milestones, dependencies, risks, and action items to support timely submissions.
  • Maintain and continuously improve approved reusable content within proposal libraries, knowledge repositories, and response-management platforms.
  • Review, update, and retire content based on product, regulatory, legal, privacy, security, and corporate changes.
  • Apply proposal-management and content-governance practices to improve response quality, consistency, efficiency, and operational effectiveness.
  • Build trusted cross-functional relationships and contribute to continuous improvement initiatives across the broader proposals function.

Required Knowledge And Experiences

  • Associate or bachelor’s degree in Business, Marketing, Communications, English, Journalism, or a related field, or equivalent professional experience relevant to the role.
  • At least two to three years of experience in proposal writing, content management, customer-facing business documentation, sales support, or a closely related area.
  • Strong business writing, editing, proofreading, persuasive-writing, and document-management capabilities.
  • Experience managing multiple projects, deadlines, reviews, and stakeholder contributions simultaneously.
  • Demonstrated ability to work independently in a fast-paced environment while maintaining attention to detail and collaborating effectively across functions

Required Technical Skills

  • Proficiency with Microsoft Word, PowerPoint, and Excel, as well as Adobe Acrobat.
  • Experience using content-management or response-automation tools to develop and maintain customer-facing content.
  • Ability to organize, edit, and manage business documents and reusable content across their lifecycle.

We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:

  • Experience with Responsive, formerly RFPIO, or comparable proposal automation and content-management platforms such as Qvidian or Loopio.
  • Working knowledge of SharePoint, OneDrive, Microsoft Teams, Salesforce, and corporate procurement portals such as Ariba or Scout.
  • Knowledge of content-governance frameworks and knowledge-management practices.
  • Experience supporting vendor due diligence, privacy, security, compliance, or procurement questionnaires, including the use of AI-assisted writing and content-development tools.
  • APMP certification or active pursuit of the certification.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Consultant, Sales Operations

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