IT-Engineer

TRC Companies, Inc. is hiring a Site Reliability Engineer to build and support software applications and ensure their reliability, availability, and performance. The role focuses on cloud infrastructure, automation, production support, incident response, and collaboration with onshore and offshore teams.

Responsibilities

• Develop and provide operational support for full-stack software applications
• Ensure the reliability, availability, and performance of software products in production
• Collaborate with development operations staff to create, monitor, and troubleshoot the entire system including infrastructure
• Increase system resilience and serve larger customer volumes with expert-level coding, bulletproof release, and change management skills
• Monitor and manage system health, performance, and capacity planning
• Automate repetitive tasks to improve system efficiency and reduce manual intervention
• Collect operating system data and report performance metrics to stakeholders
• Manage cloud and database system maintenance, debugging production issues as they arise
• Monitoring application and VPC traffic for suspicious behavior
• Creating application policies and service level agreements metrics for measuring operations
• Develop and maintain incident response plans and conduct post-incident reviews to prevent future occurrences
• Participate in on-call rotations to provide timely support for critical systems
• Foster a culture of continuous improvement and learning within the team
• Consulting with staff, managers, and executives about the best operational practices and providing technical advice

Skills

• Bachelor's degree in computer science, cyber security, or a related field
• 5+ years' experience as a site reliability engineer or similar role
• Relevant industry certifications, such as through the Site Reliability Engineering (SRE) Foundation
• Strong knowledge of agile methodologies, particularly Scrum
• Proficiency in scripting and automation tools (e.g., Python, Bash, PowerShell)
• Experience with monitoring and logging tools (e.g., Prometheus, Azure Monitoring, Splunk, ELK stack)
• Familiarity with cloud platforms (e.g., AWS, Azure,)
• Excellent communication skills, both written and verbal
• Proven ability to work effectively with offshore and onshore teams
• Strong problem-solving skills and a proactive approach to identifying and resolving issues
• 5+ years of cloud infrastructure automation technologies (Terraform, Bicep, Code Deploy)
• 6+ years of experience and familiarity with site and Azure and AWS cloud infrastructure monitoring systems (CloudWatch, CloudWatch Synthetics, AWS X-Ray, Splunk, etc.)
• Master's degree in computer science, or a related field
• Certifications in cloud technologies (e.g., AWS Certified Solutions Architect, Azure Cloud Professional DevOps Engineer)
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes)
• Knowledge of CI/CD pipelines and tools (e.g., Jenkins, GitLab CI)
• Experience in performance tuning and optimization of software systems
• Familiarity with the Energy Efficiency Domain a plus
• Familiarity with cloud platforms (e.g., AWS, Azure,) preferably Azure
• 6+ years of managing images (e.g., AWS AMIs) including remediation and patching strongly preferred

Benefits

• Medical, dental, vision, and disability insurance.
• 401k package that includes both traditional and Roth IRA options and Company match.
• Paid time off contingent upon full time or part-time status and level of seniority (ranging from 15 to 25 days per year).
• All full-time employees enjoy a minimum of 8 Paid Holidays per year.
• TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.
• These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary).
• Employee may be eligible for participation in the Company’s annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.
• TRC generously rewards employees for successful performance and invests in their careers through training and the development of new skills and certifications.

Company Overview

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