Account Manager - Ports

About Us

Ready to change the world? We’re reinventing freight and logistics at Trella. Backed by a number of leading VC companies (YC, Maersk Growth, Algebra Ventures and Raed Ventures) and we're looking for the best talent out there to help us build and scale our product offering. We aspire to create a step-change in the industry and we want you to be a part of the journey!

We are innovative problem-solvers on this adventure together. Working at Trella means that you’ll be surrounded by colleagues who are constantly pushing boundaries, thinking ahead, and meeting the high standards we set for ourselves. When we build, we do so in a product-led way: we value our customer experience and scalability, and we prioritize how we build our product accordingly.

Our Purpose

At Trella our Vision is to Empower our Communities to move Economies Forward, and we're doing this by building a digital experience that provides our Shippers, Carriers and Teams with the right technology and platform that reduces the costs of moving goods -> Simply, we're trying to disrupt and reinvent trucking, and empower our economies. We have launched from Egypt to Saudi Arabia, Pakistan and UAE, and are looking to build and expand our footprint across the MENA-P region.

About the Role:

Deliver Trella’s Operational and Product value propositions and services to designated portfolio and capture business value and achieve commercial and financial objectives.

What You'll Do:

• Own and deliver on the ideal shipper experience and journey with Trella’s services & products

• Achievement of all Commercial and Financial objectives as per short and long range plans. 

• Retention and expansion of customers revenues and share of wallet through ensuring the successful launch and operation of all business operations. 

• Work with customers to continually seek new solutions for their logistics challenges.

• Assist clients in their day to day requests related to export/import inland trucking quotations/negotiations in order to ensure proper opportunity closing.

• Build a pipeline and acquire new customers to enhance your portfolio and demand base.

• Plan, schedule and facilitate Quarterly Business Reviews with assigned accounts and maintain an up-to-date pipeline of current and future opportunities.

• Develop process and system improvements to continually raise the bar of execution and ensure delivery of a great customer experience within your portfolio. 

• Participate in the development, implementation and automation of critical business processes and tools used to track sales process, forecasting, pipeline management and performance.

• Be able to speak to core operational and growth metrics with the management team.

• Serve as a partner to our sales team anticipating challenges and presenting solutions to support Trella's business objectives.

• Be resourceful, scrappy, and get things done.

What You'll Need:

• Minimum of a Bachelor’s degree and experience focused on freight processes and operational improvement is a plus.

• (2-5) years of Experience in Logistics and Supply Chain Sales. SaaS, Tech-based, and startup background is a plus. 

• A winning mentality and hunger for growth. 

• All the following skill sets / previous experiences may be relevant to varying degrees:  

  • Sales & Account Management

  • Project Management

  • Freight Forwarding

  • Import and Export

  • Supply chain management

• Demonstrated ability to solve complex problems under pressure.

• Solid and demonstrated working knowledge of the Import / Export Industry

• Innovative mindset focused on doing things better, faster, more efficiently.

• Ability to collaborate and work with a highly diverse set of customers, transportation partners, and internal partners.

• Passion for the service needs of our customers and transportation partners.

• Analytical and critical thinking ability.

• Strong communication and organizational skills.

• The ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well.

  What We Offer:

• The rare opportunity to change the world such that everyone around you is using the product you built. We’re not just another web app, we’re moving real products and assets and reinventing transportation and logistics regionally.

• Ground floor opportunity with the team; shape the strategic direction of the company

• Learn from the best. Team members come from Tech companies to Consulting to Investment Banking to IT to Marketing

• Sharp, motivated co-workers in an energized office environment

• Fast-growing team and organization with high growth horizontal and vertical opportunities to develop your career and story.