Pre-Underwriting Analyst I

As a Pre-Underwriting Analyst I, you'll be responsible for coordinating the gathering of financial documents and other supporting documentation in accordance with the Documentation Policy defined by the Credit & Risk Department. You will administer, support, and coordinate all activities related to maintaining customer files impacted by applicable policy using superior analytical skills. We are looking for an individual that works well in a team environment and can help provide superior customer service to our internal and external customers.

Additional Responsibilities:

• Facilitate and lead the effort to setup new electronic customer files/folders and establish the annual or periodic review cadence in accordance with established policy
• Track and report on initiatives, performance results, emerging trends and opportunities to senior management
• Establish cross-functional partnerships and networks in order to support the execute cross-functional and business initiatives
• Utilize statistical analysis to perform risk, financial, data analyses and quality assurance across all portfolios
• Initiate communication (via phone & email) with customers to obtain required financial statements, tax returns or other documentation to support the review process
• Coordinate customer outreach, when needed with Account Management & Clients
• Liaison with the Credit & Risk team members to coordinate and schedule account reviews
• Develop and manage a “project management” styled approach to track account activity and file/folder maintenance to accurately document all activity
• Perform periodic audits of Customer files/folders to ensure adherence to established policy
• Develop and generate progress reports and statements as requested
• Build working relationships with various teams across the organization
• Assist and Lead any back-office support to all internal teams as needed and assist with special projects as assigned

Qualifications:

• Minimum 2-5 years business experience, preferably in the financial services industry and ideally in a client facing role
• Highly analytical thinking with a drive towards execution and delivering results
• Strong communication skills, written and oral
• Detailed oriented with strong organizational and prioritization skills required
• Superior knowledge and skills using computers and software packages, particularly Microsoft
• Word, Excel, PowerPoint, and Outlook
• Demonstrated experience with delivering superior customer service
• Multilingual candidates with previous experience in project management or business analysis is a distinct advantage - Spanish, French, and/or German preferred