Creative Operations Manager

JOB DESCRIPTION

When you work at Trex, you’re helping to grow and enhance a true original. You join a company that boldly launched an entire industry… and still leads the way.

The Creative Operations Manager owns the end-to-end production and delivery of Trex marketing content and assets. This includes photography, video, print production, marketing literature, and Digital Asset Management (DAM), as well as the project leadership required to bring those interconnected workstreams together for new product launches and other priority marketing initiatives. The role ensures the right content is planned, produced, approved, organized, and delivered on time, within budget, and to Trex brand and quality standards.

Reporting to the Senior Director, Brand Marketing, this position is both a production owner and the central organizer behind complex marketing execution. The role works across Marketing, Product, Sales, Digital, Retail, agency partners, and external vendors to establish clear plans, manage dependencies, resolve roadblocks, and ensure every required asset and material moves successfully from brief through final delivery and ongoing management.

RESPONSIBILITIES

• Put safety first - Always!
• Lead and foster our “people first” culture.

Creative Production & Asset Creation

• Own end-to-end photography and video production, from scoping and bidding through scheduling, talent and location coordination, travel, props, releases, on-set execution, post-production, approvals, and final delivery.
• Partner with the Creative Manager and Brand Leads to translate creative strategy into production plans, shot lists, schedules, deliverables, and resourcing needs.
• Coordinate photographers, directors, editors, freelancers, agencies, and other creative partners to deliver high-quality work against the approved brief, budget, timeline, and brand standards.
• Oversee asset selection, review, routing, retouching and editing needs, version control, usage rights, and final delivery for digital, social, retail, e-commerce, sales, and other marketing channels.
• Maintain production standards and quality-control checkpoints to ensure content is accurate, complete, and ready for use.

Marketing Literature & Print Production

• Own marketing literature and print production workflows, including project intake, proofreading, quality control, final-file readiness, printer handoff, vendor coordination, inventory considerations, and delivery to required locations.
• Manage print and production partners, estimates, schedules, and final outputs to ensure quality, cost effectiveness, and on-time delivery.

Digital Asset Management & Content Operations

• Own and optimize Trex's DAM platform and content library, including asset organization, taxonomy, metadata, governance, usage rights, version control, archival processes, and user access.
• Ensure approved creative assets are properly cataloged, searchable, current, accessible, and distributed to the teams and channels that need them.
• Manage DAM resources and external partners while supporting user training, governance standards, adoption, and workflow improvements.
• Build repeatable content intake, approval, handoff, and delivery processes that improve visibility, reduce rework, and increase speed and consistency.

Integrated Project & Launch Management

• Lead multiple concurrent production and content initiatives, ensuring photography, video, literature, print, digital assets, and DAM deliverables come together as one coordinated body of work.
• Serve as the primary project lead across Marketing, Product, Sales, Digital, Retail, agency partners, and vendors for new product launches and other priority marketing initiatives.
• Translate approved briefs and business priorities into integrated project plans, timelines, resource schedules, budgets, deliverable lists, dependencies, and approval milestones.
• Lead project kickoffs, status meetings, stakeholder reviews, and decision tracking to maintain alignment, accountability, and clear ownership.
• Identify and resolve project risks, bottlenecks, scope changes, and stakeholder alignment issues; escalate decisions when needed to protect timing, budget, quality, and deliverables.
• Monitor budgets, vendor estimates, purchase requirements, and production costs, maintaining financial discipline and transparency throughout the work.

JOB LOCATION

Winchester, Virginia, United States

POSITION TYPE

Full-Time/Regular

EXPERIENCE

We are looking for leaders with 8+ years of experience in creative production, marketing operations, content operations, integrated project management, DAM administration, or a related field.

Required Skills & Experience

• 8+ years of experience in creative production, marketing operations, content operations, integrated project management, DAM administration, or a related field.
• Proven experience owning photography, video, print, marketing literature, and digital asset workflows from planning through final delivery and ongoing management.
• Proven success leading complex, cross-functional marketing initiatives or product launches with multiple workstreams, stakeholders, deadlines, budgets, and dependencies.
• Experience building production and project plans, managing agencies and vendors, mitigating risk, and maintaining quality across concurrent priorities.
• Hands-on knowledge of DAM platforms, asset governance, metadata, rights management, version control, and content lifecycle practices.
• Strong written and verbal communication skills, with the ability to create clarity, influence stakeholders, and hold teams accountable without direct authority.
• Exceptional organization, attention to detail, creative judgment, and problem-solving skills in a fast-paced environment.
• Ability to travel as needed to support photoshoots, productions, events, and other business priorities.

Preferred Skills & Experience

• Experience supporting consumer brands, building products, home improvement, durable goods, or multi-channel retail environments.
• Familiarity with project management and workflow platforms, DAM systems, and Adobe Creative Suite, particularly InDesign and Photoshop.
• Understanding of photography, video, visual storytelling, branding, prepress, print production, and content production best practices.
• Project management certification or formal training, such as PMP, CAPM, or equivalent, is a plus but not required.

At Trex, we believe in persevering even when there’s no road map, embracing groundbreaking as a way of life. We encourage multiple perspectives and welcome diverse people who problem-solve, adapt, and innovate - always with a firm foundation in safety and integrity.

SALARY

Base Salary Range: $99,000-$125,000 annually

The salary range provided serves as a general guideline for potential compensation for this position. It reflects the base salary and does not account for other benefits or additional compensation opportunities that may apply. This role is also eligible for further compensation through an annual/sales bonus, in addition to the base salary.

At Trex, individual base salaries are determined based on various factors, including relevant skills, qualifications, experience, and geographic location. We are committed to maintaining pay equity and consider the internal equity of our existing team members when finalizing compensation offers. In addition to competitive pay, Trex offers a comprehensive benefits package, which is detailed below.

BENEFITS & PERKS

We believe that real effort should be rewarded. We take care of you as part of our Trex family so you can take care of yours. Here are some of the perks beyond the paycheck:

• Time Off: We’ll give you paid holidays and paid vacation.
• Health, Dental, and Vision Insurance: Choose from a variety of options. We’ll cover a generous share of the cost. Plus, you can earn lower rates through our wellness program.
• 401(k) With Company Match: Save for your retirement and we’ll match it dollar for dollar.
• Tuition Reimbursement: We’re all about lifting each other to the next level. When you’re ready to get the degree, we’ll pick up part of the tab.
• Training and Education: We offer dozens of options to boost your performance - both online and on-site nearby.
• Stock Purchase Program: Invest in Trex at a discounted price.
• Employee Discount Program: When you make the World’s No. 1 Decking Brand, you’ll probably want to enjoy the finished product yourself. We’ll give you a discount.

WHO WE ARE

Over 30 years ago, our founders created the world’s first high-performance, low-maintenance composite decking and outdoor living products. That entrepreneurial spirit still drives us today as we continue to redefine our industry and lead the way for what’s next in outdoor living. Today, Trex is the world’s #1 brand of sustainability-made, wood-alternative decking, and deck railing - all proudly manufactured in the USA. As a publicly traded company [NYSE: TREX], we take pride in being the largest recycler of plastic film in the country as well as caring for the communities and the planet where we live. We nurture meaningful connections, from local engagement and investment to eco-friendly products and sustainable manufacturing processes.

Everything we do is grounded in our values and guided by our beliefs. We are looking for candidates who embody our core values:

• Innovate with Purpose
• Obsess over the Customer
• Own the Outcome
• Operate with Excellence
• Win Together

At Trex, you’ll become part of a diverse yet unified team that sustains the trailblazing spirit and strengths that made Trex the industry leader - learning, adapting, solving and succeeding.

We welcome new ideas and fresh perspectives, and we encourage you to bring your best to help us shape the future of Trex.

CAREER ADVANCEMENT

At Trex, you can take pride in craftsmanship. There’s an art and a science to what we do, and we never stop working to refine and improve. That means no matter how long you’ve been with Trex, you have ongoing opportunities to grow your expertise - enhancing your career, your team and our shared efforts. You will help shape our future.

EEO

Trex is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment for all employees and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment without regard to these or any other characteristics protected by law.

E-VERIFY

Trex participates in E-Verify to confirm the employment eligibility of all newly hired employees. E-Verify is a web-based system operated by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) that allows employers to electronically verify the employment eligibility of their employees. For more information, please visit www.dhs.gov/E-Verify.