Manager - Finance Operations

Employment Type:

Shift:

Description:

Job Qualifications (Knowledge, Skills, and Abilities)

· Education: Bachelor's Degree in Finance, Business Administration, or related field; Master's Degree in Business Administration and/or Health Administration preferred.

· Licensure / Certification: CPA required.

· Experience: Seven or more years of experience in healthcare accounting and/or finance operations; experience in the hospital setting preferred.

· Effective Communication Skills.

· Advanced skills in mathematical, financial, and statistical concepts to manage healthcare financial planning and analysis. Ability to translate data into information for use by the business for decision-making purposes.

· Proven understanding of external, regulatory, payor, and other forces impacting healthcare financial operations.

· Demonstrated interpersonal, verbal, and written communication skills to interact and consult with all levels of management and associates. Ability to lead cross functional teams.

· Advanced proficiency in healthcare finance applications and common office software (Excel, Word, PowerPoint, Access, etc.).

· Must have demonstrated knowledge of project management concepts and techniques required. Proven experience in leading and managing large, complex programs/projects.

· Must have the ability to prepare and present verbal presentations translating complex financial data to audiences of all levels.

· Demonstrated skills in effectively allocating time and resources; operates effectively in an environment of deadlines and high workloads.

· Must be a self-starter, results driven with proven organizational and work prioritization skills.

· Ability to stay abreast of current healthcare trends and/or developments. Demonstrated skills in critical thinking and ability to identify potential issues, gaps, and risks not otherwise identified.

· Must be a problem solver and adaptable to healthcare changing needs; possess proactive orientation with a willingness to take managed risks.

· Possess a high-level of trust and integrity when dealing with confidential matters.

· Demonstrated ability to develop and engage direct reports. Ability to create a team building environment within a large department.

Essential Responsibilities Service Excellence

· Exhibits each of the Mount Carmel Service Excellence Behavior Standards holding self and others accountable and role modeling excellence for all to see. For example: demonstrates friendliness and courtesy, effective communication, creates a professional environment and provides first class service.

· Holds self and others (Associates, Physicians and Volunteers) accountable for exhibiting each of the Mount Carmel Service Excellence Behavior Standards. This includes, but is not limited to, celebrating excellence in behavior and approaching anyone with courtesy and respect who is not demonstrating Service Excellence and owning and resolving Service Recovery concerns. Leadership Competencies

· Leadership Competencies are the required skills, knowledge and attributes of leaders. They are principles that guide leaders toward the performance and accountabilities expected of them every day.

· Define and share a strategy and vision.

· Align resources toward achievement of UEM results.

· Grow and sustain the UEM.

· Identify, lead and embrace change. Job and Technical Competencies

· Financial Oversight:

o Oversees the development and interpretation of complex financial information in a manner that is informative to organizational leaders.

o Participates as a member of the MCNA Leadership Team; connects daily departmental processes with larger organizational objectives.

o Maintains in-depth understanding of Mount Carmel Health System financial operations, systems, and processes. Utilizes information to consult with leadership regarding organization/department financial positioning and finacial adminstration/planning.

o Oversees the identification and implementation of financial and/or operational improvement processes; focuses on bottom line performance improvement objectives.

o Accountable to ensure financial data integrity/quality. Identifies areas data quality improvement; ensures implementation and utilization of data quality initiatives.

o Manages department financial resources appropriately to bring about efficiencies. Acts as a Controller of individual business entities. Ensures all budgetary requirements are met and/or exceeded.

o Ensures team assigned month-end closing, annual audit, annual federal/state filings responsibilities are met both in a timely and high-level proficient manner.

· Mentoring and Associate Development:

o Establishes department and/or team goals and monitors development and implementation of strategies designed to meet objective.

o Directs and manages staff performance in accordance with Human Resource policies and procedures; oversees and ensures the maintenance of and adherence to departmental policies and procedures implemented by Finance.

o Oversees and ensures quality leadership and mentoring techniques are utilized by assigned managment support staff. Ensures management support creates development opportunities to enhance technical, analytical, and professional skills of staff.

o Incorporates strong and sound business acumen into day-to-day operations and interaction with associates.

· Professionalism & Relationship Development:

o Maintains high level of confidentiality/integrity at all times.

o Applies inter-personal savvy to develop and maintain relationships with leaders from Mount Carmel Health System, Trinity Health, and external consultants. Applies inter-personal savvy skills to influence and negotiate integrated business solutions.

o Effectively maintains open communication with Mount Carmel Health System and Trinity Health and system support resources to ensure accurate and efficient use of the organization's financial systems.

o Participates in cross-function committees/project teams and provides feedback on proposed, developing, and completed projects. Serves as the Finance liaison, interfacing between projects, business unit leadership, and/or external consultants as needed.

o Monitors and assesses all projects and strategic initiatives and communicates status to senior leadership. Incorporates customer feedback and evaluates all related vendor deliverables.

· Resource Management:

o Oversees the development and implementation of methods for streamlining

operational processes in order to maximize department resources efficiently.

o Identifies gaps, overlaps, conflicts, and time as well as budgetary and human resource barriers, which impact the department. Collaborates and consults with leadership to determine appropriate solutions.

o Provides guidance and development of systematic methods for collection/retrieval of financial information from available systems; educates staff for consistent reporting purposes.

o Ensures project goals meet timeframe objectives. Accountable for department performance; ensures annual goals and objectives are met and align with organizational business strategy.

· Meets population specific and all other competencies according to department requirements.

· Promotes a Culture of Safety by adhering to policy, procedures and plans that are in place to prevent workplace injury, violence or adverse outcomes to associates and patients.

· Relationship-based Care: Creates a caring and healing environment that keeps the patient and family at the center of care throughout their experience at Mount Carmel following the principles of our interdisciplinary care delivery system.

· (For nursing leadership) Models and promotes professionalism in nursing practice within the model of the ANCC Magnet Recognition Program®. Other Job Responsibilities

· Participates in and fosters a performance improvement approach that includes both intradepartmental and interdepartmental activities.

· Responsible for compliance with Organizational Integrity through raising questions and promptly reporting actual or potenti

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.