Receptionist - Full Time
Employment Type:
Full timeShift:
Day ShiftDescription:
Job Title:
Clinic Receptionist
Job Description Summary:
The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skillsand a professional demeanor. They are responsible for managing the frontdesk responsibilities including maintaining patient flow; schedulingappointments; appropriatelyhandling phone calls; validatinginsurance eligibility; enteringdemographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.
Hours:
Full Time
40 hours/week
Job Duties:
Knows, understands, incorporates,and demonstrates theTrinity Health Mission, Vision, and Values in behaviors, practices, anddecisions.
Performs patientcheck-in at the time of visit and completesall steps necessaryto ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
Answer phone calls and direct them appropriately.
Schedule appointments according to office guidelines.
Obtain accurate patientand insurance information, collecting copays (TOS) and deductible amounts.
Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
General Requirements:
High school diploma orequivalent required.
Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
Must maintain ahigh degree of confidentiality when dealing with patient information.
Must possess apersonal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Colleagues of MercyOne HealthSystem enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne HealthSystem’s circle of care.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.