Founding Forward Deployed Engineer
Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Oct 16, 2026.
About the Role
Join an early-stage AI team building software to support customer success workflows. As the Founding Forward Deployed Engineer, you will work directly with enterprise customers to bring AI agents into production, own technical deployments end to end, and turn field learnings into product improvements.
What You'll Do
Work with customers to understand onboarding, adoption, and renewal processes, then identify where AI agents can help.
Configure and deploy agents with customer data sources, identity systems, and business integrations.
Build evaluations using real customer data, improve agent quality, and validate performance before launch.
Partner with go-to-market teams on technical customer conversations, account activation, and expansion.
Feed customer insights into the product and improve platform capabilities when deployment needs arise.
Debug production deployments, investigate root causes, and expand initial solutions as they prove value.
What We're Looking For
Three to seven years in customer-facing software engineering, forward deployed engineering, or solutions engineering, with experience owning customer rollouts.
Hands-on experience building and deploying LLM agents with customers, including prompts, evaluations, and complex long-running workflows.
Strong Python, FastAPI, and React skills, with familiarity in PostgreSQL, RAG, data warehouses, and CI/CD.
Experience in an early-stage, high-growth startup environment and strong computer science fundamentals.
Comfort working across technical implementation, customer problem-solving, and product feedback.
Compensation & Benefits
Base salary: $180,000 to $230,000 annually. Visa sponsorship is not available.
Location
Hybrid in San Francisco, California, United States.