Sr. Implementation Specialist

About This Role:

Join our Implementation team as a Sr. Implementation Specialist, a high-impact, execution-focused role built for a driven coordinator looking to launch a career in Technical Project Management. You will play a dual role: independently leading end-to-end onboarding for our smaller, standardized clients while providing essential organizational support for our largest Enterprise launches. Your ultimate goal is to ensure seamless, accurate client launches and keep complex implementation workflows moving smoothly on schedule.

What You'll Do:

• Lead Growth Client Launches: Independently manage the end-to-end onboarding for small-scale "Growth CSV" clients, executing fast, accurate, and repeatable short-term workflows.
• Support Enterprise Implementations: Partner closely with Senior Implementation Managers as their primary support lead, handling the organizational and logistical heavy lifting for complex, large-scale client launches.
• Own Documentation & Governance: Serve as the team's lead Document Manager by creating and maintaining RAIDS logs, project folders, and central document repositories.
• Drive Project Momentum & Visibility: Own daily and weekly task lists, escalate potential timeline risks early, orchestrate meetings with clear agendas, and distribute weekly status updates and action items.
• Facilitate Cross-Functional Alignment: Coordinate syncs and track deliverables across internal teams with sharp attention to detail, enabling senior leaders to stay focused on high-level strategy.

Who You Are:

• Aspiring Technical Project Manager: Early-to-mid-career coordinator with foundational analytical skills who thrives in structured, repeatable workflows and is eager to grow into complex project management.
• Detail-Oriented & Tactical: Highly organized and reliable when executing clearly defined project tasks on tight timelines (days to weeks).
• Strong Communicator & Collaborator: Comfortable leading meetings, writing clear status updates, and aligning stakeholders across internal teams.
• Coachable & Process-Minded: Works well within established processes and proactively seeks guidance when encountering complex edge cases outside of standard playbooks.
• Education & Experience: Bachelor’s degree or equivalent relevant experience. (No formal certifications like a PMP or regulatory background required; exposure to technical environments is a bonus!)