Senior Devops Engineer

Job Summary

The Senior DevOps Engineer is a crucial member of our software delivery process, responsible for facilitating communication and collaboration between development and IT infrastructure teams. This hands-on technical role requires a deep understanding of modern development tools, software delivery mechanisms, containerization, virtualization, and networking. You will take ownership of software packaging, delivery pipelines, service monitoring, and enforcing security protocols.

Key Responsibilities

• Continuous Delivery Support: 

  • Collaborate daily with agile development teams to support and enhance our Continuous Delivery model.

  • Support development team with service deployment across all environments

  • Support development team with changes to production such as service configuration 

• Automation & Deployment: Partner with Application Development, Information Security, and Infrastructure teams to create fully automated build and deployment pipelines across Development, Staging, and Production environments.

• Application Support:

  • Support resolving customers and users issues as requested in service desk timely

  • Review and support tasks as agreed within SLA

  • Assign/Raise change requests to related person who has responsibility to resolve issue

• Tool Integration: Integrate and maintain various build and deployment tools to ensure efficient system operations and improve developer productivity.

• Service Reliability: Deploy code and perform proactive maintenance to ensure the continuous availability of services.

• Troubleshooting: Diagnose and resolve complex issues within multi-tier architectures, spanning multiple platforms.

• CI/CD Management: Manage and automate continuous integration and deployment processes, including automated testing and security scanning.

• SCM & Release Management: Ensure the continuous availability and smooth operation of tools supporting Software Configuration Management (SCM) and Release Management, such as Source Code Control, Continuous Integration, and Change Management.

• Monitoring & Error Tracking: Implement and manage application monitoring and error tracking systems to facilitate effective troubleshooting.

• Bachelor's Degree in Computer Science, Information Technology, or a related field.

• Proven experience in software development or system administration, with a strong background in Linux/Unix Administration.

• Proficiency in SQL and MySQL; experience with NoSQL databases is a plus.

• Strong coding and scripting abilities in Python, Java, Bash, or Makefile.

• Knowledge of best practices and IT operations for always-up, always-available services.

• Hands-on experience with automation tools or configuration management systems like Ansible, Terraform, or similar, with a focus on provisioning speed, reliability, and consistency.

• Experience with continuous integration technologies such as Jenkins, CircleCI, or GitLab CI.

• Ability to juggle multiple priorities in a fast-paced environment.

• Excellent communication and interpersonal skills.

• Strong analytical thinking and problem-solving abilities.

• Fast learner with a creative approach to problem-solving.

• Team-oriented with a mentoring mindset.

• Fluent in English, both written and spoken.

• Comfortable working flexible hours to meet business needs.

Seniority Performance Bonus Annual Increment