Head of Real Estate Lending Technology

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Regular or Temporary:

Language Fluency: English (Required)

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Please review the following job description:

The Head of Real Estate Lending Technology is responsible for defining and executing the technology vision, strategy, and modernization roadmap for the real estate lending business. This executive leads global teams across engineering, architecture, product management, data, quality engineering, platform operations, and production support, driving the adoption of a product-centric operating model that aligns technology investments with business outcomes. The role partners closely with business, operations, risk, compliance, and finance leaders to modernize legacy platforms, accelerate cloud and API adoption, and leverage AI capabilities to improve efficiency, underwriting, servicing, risk management, and customer experience. Additionally, this leader oversees data strategy, technology portfolio economics, vendor management, cybersecurity, platform resilience, and regulatory compliance while fostering a high-performance culture focused on innovation, accountability, operational excellence, and measurable business value.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Lead a technology job area that may include several teams specializing in engineering, infrastructure, architecture, security, operations, or analytics.

2. Develop and implement short- to mid-term operational plans, ensuring alignment with departmental and enterprise technology strategies.

3. Drive enhancements of processes, systems, and platforms to improve job area performance and contribute to department-level results.

4. Solve difficult, multi-team problems requiring investigation, detailed analysis, and expert interpretation of data, system behavior, or technical landscapes.

5. Communicate across the job area and with internal/external stakeholders, influencing decisions and advocating for modernization or optimization initiatives.

6. Lead job area workforce planning, talent development, and performance management.

7. Steward budget and operational costs associated with the job area.

8. Ensure compliance with enterprise technology governance, risk, and security policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Lead a technology job area that may include several teams specializing in engineering, infrastructure, architecture, security, operations, or analytics.

2. Develop and implement short- to mid-term operational plans, ensuring alignment with departmental and enterprise technology strategies.

3. Drive enhancements of processes, systems, and platforms to improve job area performance and contribute to department-level results.

4. Solve difficult, multi-team problems requiring investigation, detailed analysis, and expert interpretation of data, system behavior, or technical landscapes.

5. Communicate across the job area and with internal/external stakeholders, influencing decisions and advocating for modernization or optimization initiatives.

6. Lead job area workforce planning, talent development, and performance management.

7. Steward budget and operational costs associated with the job area.

8. Ensure compliance with enterprise technology governance, risk, and security policies.

Qualifications

Required Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree or higher in Information Technology, Computer Science, Business Administration, or related field.

2. Minimum of 12 years of progressive experience in technology operations.

3. Broad leadership and management experience leading complex technology operations teams.

4. Proven ability to manage complex operational initiatives across multiple teams.

Preferred Qualifications

1. Extensive leadership experience in real estate lending technology or a related secured lending environment, with deep expertise across the full lending lifecycle from origination through servicing and loss mitigation.

2. Comprehensive knowledge of real estate lending products, platforms, and ecosystems, including loan origination, underwriting, pricing, servicing, digital customer engagement, data services, and third-party integrations.

3. Proven track record modernizing complex legacy technology environments through cloud adoption, platform simplification, automation, and digital transformation while maintaining regulatory compliance and operational stability.

4. Demonstrated success leading product-centric organizations and multidisciplinary teams spanning technology, business, data, operations, and risk functions.

5. Strong financial acumen with experience managing large technology portfolios, investment prioritization, business case development, vendor relationships, and total cost of ownership optimization.

6. Expertise in emerging technologies, including AI, machine learning, advanced analytics, and intelligent automation, with a strong understanding of responsible AI practices in regulated environments.

7. Deep understanding of data architecture, governance, privacy, quality, lineage, and analytics, coupled with knowledge of mortgage industry regulations, standards, and compliance requirements.

8. Exceptional executive communication, stakeholder management, and influencing skills, with the ability to partner effectively across business, technology, risk, regulatory, and vendor organizations.

The annual base salary for this position is $250,000 - $300,000.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truistoffers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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