Salary
≈ $20k – $50k per year (Estimated)
Location
In office (Hyderabad)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
TTEC Digital is a customer experience (CX) technology and consulting firm headquartered in Greenwood Village, Colorado, and is a division of TTEC Holdings, founded in 1982. The company provides AI-powered contact center solutions, CX strategy consulting, data analytics, and cloud platform integrations through partnerships with providers like Microsoft and AWS. It operates globally with over 1,500 professionals, serving enterprise clients across various industries to modernize their digital ecosystems and customer engagement operations.
Position Purpose
The AWS Developer will be responsible for designing, building, and deploying scalable cloud-based solutions using AWS technologies. This role plays a critical part in delivering high-quality customer experience (CX) solutions, particularly leveraging Amazon Connect and serverless architectures.
Key Responsibilities
- Participate in requirements analysis and solution design discussions for new projects
- Develop, deploy, and maintain AWS-based applications and services
- Build infrastructure using CloudFormation, SAM, and CDK
- Work on assigned tasks and issues via Jira in an Agile/Scrum environment
- Develop serverless applications using AWS Lambda and related services
- Collaborate with architects, team leads, and cross-functional teams
- Suggest improvements to development processes and system architecture
- Build internal tools to improve delivery efficiency
- Troubleshoot and resolve technical issues across environments
- Continuously learn and adopt new AWS services and development best practices
Technical Expertise
- Strong experience in AWS cloud architecture and services
- Hands-on development experience with Node.js, Java, and/or Python
- Experience with serverless computing and event-driven architectures
- Expertise in AWS services such as:
- Lambda
- API Gateway
- Kinesis
- DynamoDB
- S3
- EC2
- CloudFormation
- Amazon Connect
- Knowledge of REST APIs and web application architecture
- Familiarity with CI/CD pipelines and DevOps practices
Competency
- Strong problem-solving and analytical skills
- Ability to understand requirements before proposing solutions
- Good communication and collaboration skills
- Willingness to learn and adapt quickly
- Openness to feedback and continuous improvement
- Strong team player with mentoring mindset
- Passion for emerging technologies and innovation
Technology Stack
- Languages: Node.js, JavaScript, TypeScript, Python, Java
- Cloud Platform: AWS
- Frameworks/Tools: Serverless Framework, AWS SAM, AWS CDK
- Services: Lambda, Kinesis, S3, EC2, DynamoDB, CloudFormation, Amazon Connect
- Other Tools: Jira, Git, CI/CD tools
Education, Experience & Certification
- Bachelor’s degree in Computer Science, Engineering, or related field
- 5+ years of software development experience
- Strong experience working with AWS cloud technologies
- AWS certifications (preferred):
- AWS Certified Developer - Associate
- AWS Certified Solutions Architect - Associate/Professional
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