Operations Executive (Ho Chi Minh, Vietnam)
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Please visit our website: www.turnerandtownsend.com
About the role
We are looking for a highly organized and proactive Operations Executive to be the operational backbone of our Project Management (PM) business. Sitting at the heart of the project delivery cycle, you will take ownership of the financial administration for a diverse portfolio of projects - raising invoices to securing payments - while actively supporting project documentation and tender proposals.
Key responsibilities
- End-to-End Billing & Invoicing: Manage the complete billing cycle for assigned projects (both upstream and downstream invoicing) in strict alignment with monthly deadlines. You will act as the commercial gatekeeper, understanding the specific financial terms of each project to ensure 100% billing accuracy.
- Financial Tracking & Credit Control: Maintain highly accurate project and invoice trackers. Proactively collaborate with Project Managers and follow up directly with clients to ensure payments are processed correctly, in full, and on time
- Tender & Proposal Support: Assist the team in crafting competitive proposals and bidding materials, tailoring content to highlight our specific service offerings for each project.
- Project Documentation: Facilitate the preparation, organization, and management of vital project documents throughout the tender and contracting phases.
- General Administration: Provide seamless day-to-day operational support, including document execution, managing correspondence, and handling ad-hoc administrative tasks to keep the PM team running efficiently.
- Diploma or Bachelor's degree in Business Administration, Finance, Accounting, Economics or a related field.
- 1-3 years of experience in operations, project administration, billing / invoicing or a similar support role (experience in a professional services, construction or real estate environment is an advantage).
- Strong organisational skills with the ability to manage multiple projects and deadlines simultaneously.
- Good numeracy and attention to detail, particularly around invoicing and financial tracking.
- Proactive, ownership-driven mindset, comfortable coordinating with multiple stakeholders and chasing tasks through to completion.
- Strong communication skills in both English and Vietnamese, written and spoken.
- Proficient in Microsoft Office (Excel, Word, PowerPoint); experience with an ERP system is a plus.
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at www.turnerandtownsend.com/
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