PMO Resource Analyst
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Who are you?
You are a resourceful and highly organized workforce planning, resourcing, or recruitment, professional with experience supporting major projects, capital programs, infrastructure, energy, construction, or professional services environments.
You understand that successful project delivery depends on having the right people in the right roles at the right time. You are comfortable working with project leaders, hiring managers, Talent Acquisition, HR, Finance, and operations teams to translate project demand into clear workforce plans, hiring priorities, pipeline visibility, and onboarding readiness.
You may come from recruitment coordination, talent acquisition, resource management, workforce planning, PMO, or project operations background and are looking to broaden your impact by moving closer to project delivery, business planning, and major program mobilization.
This is an ideal opportunity for someone with recruitment coordination, talent acquisition, workforce planning, or major project resourcing experience who wants to move into a broader PMO-facing role with direct exposure to project delivery, business planning, and leadership decision-making.
In this role, you will help ensure Turner & Townsend has the workforce visibility and resourcing coordination needed to deliver major projects successfully. You will work at the intersection of project delivery, PMO, workforce planning, and Talent Acquisition, helping business leaders understand current and future resource demand, prioritize hiring needs, monitor pipeline progress, and reduce staffing-related delivery risk.
As PMO Resource Analyst, Major Projects, you will be involved in:
Major Project Mobilization & Workforce Readiness
- Support workforce planning and mobilization activities for major projects, programs, client engagements, and strategic pursuits across the business unit.
- Work with delivery leaders to understand upcoming project phases, role demand, critical skill requirements, and timing of resource needs.
- Help translate project pipeline and pursuit activity into forward-looking hiring and resourcing plans.
- Track mobilization readiness, including hiring status, start dates, onboarding requirements, project assignments, and outstanding staffing risks.
- Support early identification of hard-to-fill roles, constrained skill sets, and priority vacancies that may impact delivery commitments.
- Supporting governance forums related to resource planning, workforce readiness, hiring pipeline review, and project staffing risk.
- Creating standardized PMO tools, templates, trackers, and guidance to support consistent workforce planning, requisition tracking, resource reporting, and onboarding coordination.
Hiring Pipeline & Resource Coordination
- Partner with hiring managers and Talent Acquisition to clarify role requirements, project context, priority levels, and target start dates.
- Provide practical insight into candidate availability, market constraints, location challenges, and hard-to-fill skill sets to help inform workforce planning and hiring prioritization.
- Support the translation of project staffing needs into clear requisition inputs, intake notes, and candidate profile requirements.
- Monitor candidate pipeline health and highlight risks related to volume, quality, timing, or hard-to-fill skill sets.
- Provide hiring managers and delivery leaders with regular updates on hiring progress, blockers, and recommended actions.
- Support proactive workforce pipeline planning for future project phases and anticipated client demand.
- Preparing leadership-level summaries that clearly communicate staffing risks, delivery constraints, hiring dependencies, and recommended escalation actions.
Reporting & Continuous Improvement
- Providing leadership with clear visibility of workforce demand, hiring progress, resource constraints, and mobilization readiness so that staffing risks are identified early, and project teams can be built ahead of delivery need.
- Supporting the design, implementation, and continuous enhancement of resource reporting frameworks, including dashboards, KPIs, milestone reporting, hiring pipeline summaries, and management updates.
- Working with project teams, Talent Acquisition, HR, Finance, Operations, Digital, Data Analysts, and Project Controls teams to ensure reporting outputs are accurate, timely, and aligned with governance requirements.
- Conducting periodic quality checks on resource plans, staffing trackers, hiring reports, onboarding documentation, and related PMO outputs.
- Tracking actions, decisions, risks, dependencies, and recommendations arising from resource reviews, leadership forums, audits, lessons learned, or assurance activities.
- Preparing communications, guidance materials, process notes, and stakeholder updates to support adoption of new PMO resource management practices.
Other Key Responsibilities
- Supporting the growth of Turner & Townsend’s PMO, resource planning, and workforce governance capability through the development of tools, templates, playbooks, and internal knowledge assets.
- Contributing to opportunity and engagement tracking as required, including preparation of presentations, resourcing inputs, and internal/external communications.
- Inputting key information into Turner & Townsend internal database tools, including opportunity tracking, resource planning, invoicing, and related business systems. Training will be provided where required.
- Supporting business unit operational reporting and coordination activities as required.
- Contributing to PMO maturity, process standardization, and improved visibility of workforce demand and delivery readiness.
Essential:
- Minimum of 3 years of experience in resource coordination, workforce planning, recruitment coordination, talent acquisition operations, project coordination, PMO support, business operations, or a similar project-based environment.
- Experience supporting hiring managers, project leaders, or business stakeholders with role intake, requisition tracking, candidate pipeline coordination, onboarding readiness, or workforce reporting.
- Strong understanding of project-based delivery environments and the importance of timely staffing, role clarity, mobilization readiness, and resource risk management.
- Experience maintaining trackers, dashboards, action logs, reporting packs, resource plans, hiring pipeline reports, workforce plans, or project governance documentation.
- Strong stakeholder engagement skills, with the ability to coordinate across project teams, hiring managers, Talent Acquisition, HR, Finance, Operations, and leadership stakeholders.
- Strong organizational skills with the ability to manage multiple priorities, deadlines, stakeholders, and competing demands.
- Proficient in Microsoft Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
- Good with numbers, technology, data accuracy, and web-based reporting tools.
Desirable
- Experience recruiting for, coordinating hiring for, or supporting workforce planning across major projects, infrastructure, construction, energy, oil and gas, pipeline, engineering, project controls, or professional services environments.
- Familiarity with major project roles such as project managers, project controls professionals, cost managers, schedulers, commercial managers, contract administrators, engineers, construction managers, and commissioning resources.
- Experience using talent market insight, candidate availability, skill scarcity, location constraints, or hiring trends to inform workforce planning and delivery leadership decision-making.
- Experience supporting project start-up, ramp-up, demobilization, remobilization, or large-scale team mobilization.
- Familiarity with digital tools such as Smart Recruiter (or other applicant tracking systems), Power BI, SharePoint, Workday, and Visio.
- Understanding of project lifecycle governance, delivery milestones, stage gates, approvals, and escalation pathways.
- Professional certifications such as CAPM or recruitment-related certifications would be considered an asset.
- Experience coaching junior team members or contributing to broader PMO capability development would be an asset.
What's in it for you...
- 100% covered health and dental benefits for you and your dependents (including paramedical services)
- Health spending account, to top up expenses not covered in the benefits program
- RRSP option with company matching
- Annual learning and development budget
- Access to a range of online learning tools, and support for career development and growth
- Coverage of one professional membership or license fee per year, if directly related to your role
- We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days
- A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives
- Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
We are an Equal opportunity employer who will ensure accommodations are available for applicants with disabilities upon request. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at www.turnerandtownsend.com/
We may use automated or AI-based tools to support the screening, assessment, or selection of applicants.
This posting reflects an existing vacancy that we are actively hiring for.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.