IAM OpenText Consultant

About Us

Turnkey is helping to make the world a safer place to do business. As a global consulting provider of Risk Management, Identity & Access Management (IAM), and Cyber Security solutions, we support some of the world's largest organizations in managing risk and protecting critical business assets from internal and external threats.

We are a fast-growing and dynamic company with a collaborative, professional, and flexible culture. We are looking for an experienced IAM OpenText Consultant to join our growing IAM practice and support the delivery of complex IAM projects across our global client base.

As part of our team, you will work on diverse IAM initiatives covering advisory, implementation, integration, managed services, and operational support across multiple industries and regions.

About You

We are looking for a proactive, technically skilled, and client-focused professional with experience delivering OpenText IAM solutions. The successful candidate will have strong hands-on implementation experience and be capable of working directly with clients to design, configure, deploy, and support enterprise-scale IAM platforms.

You will be part of our IAM Delivery Team and play a key role in designing and implementing Identity Governance and Administration solutions while contributing to the growth of our IAM practice and client relationships.

The ideal candidate will possess expertise in one or more of the following:

Core IAM Domains

• Identity Governance & Administration (IGA)

• Identity Lifecycle Management (ILM)

• User Provisioning & Deprovisioning

• Role-Based Access Control (RBAC)

• Access Certification & Reviews

• Segregation of Duties (SoD)

• Access Request & Approval Workflows

• Directory Services & Identity Synchronization

Desirable Knowledge Areas

• Single Sign-On (SSO)

• Multi-Factor Authentication (MFA)

• Privileged Access Management (PAM)

• Active Directory & Azure AD

• Consumer Identity (CIAM)

• Identity Federation (SAML, OAuth, OIDC)

Key Technologies

• OpenText Identity Manager (formerly NetIQ Identity Manager)

• OpenText Access Manager

• OpenText Identity Governance

• eDirectory / LDAP

• Active Directory Integration

• Identity Lifecycle Automation

Additional Technologies (Preferred)

• SailPoint IIQ / IdentityNow

• Okta

• CyberArk

• Saviynt

• Microsoft Entra ID (Azure AD)

• ServiceNow

• SAP GRC / SAP IDM

• Ping Identity

Required Skills & Experience

• 3+ years of hands-on experience delivering IAM solutions.

• At least 2-3 years of experience with OpenText IAM technologies.

• Strong experience in Identity Lifecycle Management (Joiner, Mover, Leaver processes).

• Experience configuring provisioning and reconciliation workflows.

• Experience integrating IAM solutions with:

  • Active Directory

  • LDAP

  • HR systems

  • SAP

  • ServiceNow

  • Microsoft Entra ID

  • Cloud applications

• Strong understanding of RBAC models and access governance concepts.

• Experience working directly with business and technical stakeholders.

• Ability to troubleshoot and resolve IAM-related issues.

• Knowledge of SDLC methodologies and project delivery processes.

• Strong verbal and written communication skills.

• Ability to work independently and as part of a global delivery team.

Preferred Qualifications

The following would be advantageous:

• OpenText / NetIQ product certifications.

• Certifications such as:

  • CISSP

  • CISA

  • ITIL

  • Security+

  • SC-300 (Microsoft Identity and Access Administrator)

• Experience in professional services consulting.

• Experience working on large-scale IAM transformation programs.

• Exposure to cloud-based identity platforms.

• Knowledge of scripting and automation, including:

  • Java

  • JavaScript

  • PowerShell

  • XML

  • REST APIs

• Knowledge of authentication and federation protocols:

  • SAML 2.0

  • OAuth 2.0

  • OpenID Connect

  • LDAP

  • Kerberos

Key Responsibilities

• Design, implement, configure, and support OpenText IAM solutions.

• Gather client requirements and translate them into technical IAM designs.

• Configure and customize Identity Manager workflows, policies, and approvals.

• Implement user lifecycle management processes including Joiner, Mover, and Leaver automation.

• Configure identity synchronization and provisioning between enterprise systems.

• Perform application onboarding and integration activities.

• Design and support RBAC models and access governance controls.

• Develop and maintain technical documentation, design documents, and implementation guides.

• Participate in workshops, architecture discussions, and solution design sessions.

• Troubleshoot and resolve IAM platform issues during implementation and BAU support.

• Support testing activities, including SIT, UAT, and production deployments.

• Collaborate with internal teams, clients, and technology partners.

• Provide knowledge transfer and mentoring to junior consultants.

• Support pre-sales activities, solution demonstrations, and proposal development when required.

• Contribute to IAM practice development, innovation initiatives, and internal capability building.

Education

• Bachelor's Degree in Information Technology, Computer Science, Cyber Security, Engineering, or a related discipline.

Nice to Have

• OpenText Identity Governance Administration (IGA) experience.

• Experience migrating from legacy IAM platforms to OpenText solutions.

• Experience with hybrid cloud identity environments.

• Experience with regulatory frameworks including:

  • ISO 27001

  • NIST

  • SOX

  • GDPR

  • PCI-DSS

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