Technical Product Owner

Job Description:

• Drive the development of prioritized enhancements and new features end-to-end from initial hypotheses and discovery through requirements definition, design, delivery, testing, and measurement
• Work cross-functionally with stakeholders from across the organization, including Development, Marketing, Sales, Operations, and more
• Partner with the Sr. Director to build understanding, alignment, and adoption of the Crucial Learning Platform across clients and business stakeholders
• Align with the SDI Technical Product Owner to ensure congruity across platform
• Gather, validate, and document voice-of-customer needs and suggestions, both internal and external, and transform them into succinct and actionable requirements
• Run sprint planning meetings and backlog refinement meetings; attend other AGILE ceremonies as required, including product releases (1-2 hrs. evening every 3-week sprint)
• Writes clear user stories with superior acceptance criteria
• Creates product release notes
• Keep detailed release documentation that keeps the whole organization informed and aligned
• Bring an eye for brand-aligned, modern user experiences, and stay comfortable with the challenges of bringing a new product to market both internally and externally
• Keep current on learning industry, technology, business, and customer trends
• Be an enthusiastic adopter and innovator of AI, actively exploring and applying emerging AI tools and capabilities to strengthen product development, streamline workflows, and enhance the learning experience.

Requirements:

• Bachelors degree (BA or BS), Masters preferred
• 2-5 years of Agile experience in Digital Product Ownership. (FIRM requirement)
• Proven track record delivering projects alongside engineering, QA, and business partners
• Experience crafting and prioritizing a product backlog that is clear, concise, outcome-focused, and technically sound
• Working understanding of APIs, integrations, SaaS technology, and WCAG2.2AA requirements with the ability to understand, translate, and create clear technical requirements that engineering teams can act on
• Able to work effectively in a fully remote environment, staying self-directed, communicative, and connected across a distributed team. Must have a separate, dedicated work space.
• Detail oriented and well organized, with sound judgment and the ability to respond quickly and pivot as customer and business needs change
• Able to balance near-term operational needs against the longer-term product vision
• Able to quickly adjust backlog and feature priorities as business needs change
• Strong communication skills, both written and verbal
• Excellent knowledge of Jira, Confluence, and other product tools
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
• Preferred: Experience in the learning and development field (call this out in cover letter)
• Preferred: Experience driving wireframe design concepts.
• Preferred: Experience in learning technology solution development (LMS, LXP, LRS, SCORM, xAPI, etc.)
• Preferred: Ability to apply quantitative data analysis to sprints and backlog to make projections, proposals, and assess consequences and impacts.

Benefits:

• Access to some of the richest professional development programs.
• A variety of benefits.
• Programs include health benefits, life insurance, income protection and retirement savings plan with employer contributions to assist with your health & financial security today and in the years ahead.
• Access to health benefits and wellness programs for employees and families.
• The ability to work in a flexible work environment.
• Professional development support as we want YOU to be successful in your career.