Temp Site Quality Technician

Provide site-wide quality assurance and Laboratory support across the Paper Mill and Converting operations to ensure that raw materials, processes, Wadding, converted tissue products, packaging and finished products comply with approved specifications and customer requirements. The role verifies quality controls, maintains product traceability, manages quality records and supports prompt containment, investigation and corrective action

MAIN RESPONSIBILITIES:

• Understand the site process flow and critical-to-quality controls across recycled-fiber and raw-material receipt, papermaking, wadding storage, converting, packaging, palletising and finished-product handling.
• Implement and verify the approved site Quality Plan, sampling program, test frequencies, specifications and reaction plans for the Paper Mill and Converting operations.
• Conduct and verify sampling and testing of raw materials, process samples, chemicals, wadding, ancillary materials, in-process products and finished products using approved methods.
• Review Paper Mill laboratory and operator results, verify product properties such as grammage, wet and dry tensiles, brightness, stretch, width, sheet condition, formation and reel profile, and escalate deviations.
• Verify Paper Mill quality at least twice per shift and when required after start-up, grade change, breakdown, process upset, trial or abnormal result. Escalate inconsistencies to SHEQ officer and Operations Manager.
• Monitor and record converting performance related to wadding quality by daily reviewing wadding quality before it is run in Converting and escalate recurring-related defects to SHEQ & Operations.
• Monitor relevant chemical inputs, consumption, dosing or pump checks and traceability, and support assigned process-water, water-treatment, effluent and stormwater quality checks.
• Inspect incoming wadding and ancillary materials, including wrappers, labels, corrugates, cores and adhesives, against approved specifications, COAs or COCs, artwork and delivery requirements.
• Verify applicable ancillary characteristics, including dimensions, thickness, grammage, width, pitch, eye mark, barcode, design colour and unwind direction for each received batch.
• Conduct daily Converting line audits and additional verification at start-up, changeover, reel change, breakdown, power failure or restart.
• Verify finished-product requirements including width, length, diameter, sheet count, perforation, tail seal, pick-up, embossing, lamination where applicable, date coding, visual appearance and customer-specific requirements.
• Inspect core-winding, logsaw, wrapping, bundling, packaging and palletising controls, including cutting, slitting, pack configuration, print and barcode accuracy, pallet condition, FIFO identification, wrapping, segregation and stacking.
• Operate laboratory and measuring equipment correctly, apply good laboratory practice, complete scheduled internal verifications and ensure equipment is calibrated, maintained, clean and fit for use.
• Identify, label, segregate and place suspect or non-conforming materials and products (Paper Mill & Converting) on hold, maintain an accurate hold-status tracker and prevent unauthorized release.
• Raise and administer internal NCRs and relevant supplier NCRs, support root-cause investigations, track corrective actions and escalate overdue or ineffective actions.
• Investigate customer and consumer complaints by confirming product and batch traceability, inspecting and testing retained or returned samples, reviewing production evidence and issuing factual feedback.
• Support authorised product-disposition decisions, including release, concession, rework, repulp or rejection, in accordance with delegated authority and approved procedures.
• Capture Paper Mill & Converting inspection and test results accurately and on time, review operator check sheets, maintain controlled quality records and generate certificates of analysis where required.
• Support product traceability, mock recalls, retention sample controls and internal or external testing programs for applicable products and customers.
• Conduct scheduled quality, process and GMP inspections, perform assigned internal audits, support supplier and external certification audits, and follow up allocated corrective actions.
• Support raw-material, chemical, production, packaging and new-product trials, competitive product evaluations and approved process-improvement initiatives through sampling, testing, analysis and reporting.
• Update quality and Process dashboards, trend test results, defects and complaints.
• Identify operator training needs, conduct quality talks and support quality training.
• Audit as part of DILO that operators are completing required quality checks correctly and at the required frequency, and coach/escalate where checks are missed, incorrectly completed or ineffective

EDUCATIONAL QUALIFICATIONS

• Grade 12 with Mathematics or Mathematical Literacy and a science subject.
• A Diploma / B-Tech -Quality ,Chemistry, Consumer Science, or a related field is advantageous.

KNOWLEDGE AND WORKING EXPERIENCE

• At least one year of quality-control, laboratory or manufacturing experience is preferred; paper, pulp, tissue converting or packaging experience is advantageous.
• Working knowledge of sampling, product specifications, non-conforming product control, equipment verification, GMP, traceability and ISO 9001 principles; FSC knowledge is advantageous.
• Computer literacy, including Microsoft Excel, Word and electronic quality records; structured problem-solving training is advantageous.
• Skills Development Facilitator experience would be advantageous

Working Conditions

• Laboratory, Paper Mill, Converting, warehouse, palletising and finished-product storage environments.
• Shift work, overtime or callouts may be required in accordance with the approved work arrangement.